Executive housekeepers direct and control housekeeping operations and staff of the housekeeping department. They co-ordinate between housekeeping crews to inspect assigned areas to ensure standards are met. Executive housekeepers manage many priorities and demands and must be able to solve problems, support staff, as well as perform duties of housekeepers when required. Read more . . .

As far as Emily Matotek is concerned, tourist accommodations stand or fall on their cleanliness. After nearly 40 years working in three different countries, this executive housekeeper at Kelowna's Best Western Inn says the only acceptable standard should be "as close to perfect as humanly possible."
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