General managers are the most senior executives of a tourism business; although, they might report to the owner or executive team of the establishment. They are responsible for operations, marketing, human resources and other business planning. They develop the budget for each department, approve expenses and establish the standards of service. General managers also have responsibility for departmental meetings, supplier relations and overall maintenance of the establishment. Read more . . .

Rosemary Paterson once vowed never to work at a hotel. Twenty years later, still working in the hospitality industry, she is ecstatic about her career as a hotel general manager.
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