As part of the guest services department the Parking Lot attendant provides guest with parking directions and information about the resort and with any other services they require. Work can be very fast-paced, especially during the high season, and Parking Lot attendants are often the eyes and ears of the resort, as they are constantly moving around it, and often notice issues that need attending to.
Responsibilities:
- Ensure the parking spaces are sufficient for each individual vehicle
- Ensure the parking lots are filled to maximum capacity
- Allot parking spaces with preference to size of vehicles
- Ensure you are clearly identifiable to visitors/guests
- Set up safety cones, where applicable
- Provide guests with verbal information about the resort facilities, services and attractions
- Keep supervisor up-to-date with parking lot capacity
- Ensure the parking lots are kept clean and tidy
- Record and resolve all Customer complaints and comments
- Provide assistance to the information desk, where applicable
Knowledge, Skills and Abilities:
- Professional attitude
- Ability to work as a member of a team
- Good communication skills
- Customer service skills
- Enjoy working with people
- Additional languages an asset
Possible Future Career Paths:
- Parking Supervisor
- Parking Manager
Information provided by Silver Star Mountain Resort.
