Helping You Develop Your Business

As an employer, there are many competing demands on your time. Yet the process you use for recruiting, training, and motivating your people will make a significant impact on your bottom line. An effective people management strategy can even reduce your costs. For example, you’re probably already aware of the expense of replacing employees – but did you know that studies have shown it can cost as much as 18 months salary to replace some employees?

The articles in this section will help inspire you with new ideas – such as how to hire better people, how to keep seasonal employees coming back, how to improve morale, and how to develop a customer-centric attitude in all your people.

Update! Tourism operators are encouraged to download a copy of the latest Employees First Guide. Produced by go2 and Tourism BC, this resource guide provides essential information on how to attract, retain and develop an effective workforce. The guide also offers insights from leading tourism operators as well as easy-to-use templates. Click here to download a copy.