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Adventure Concierge

 
Company Cathedral Mountain Lodge
Location Kootenay Rockies
Job Status Contract
Posted Date 10 Mar 2010
 

Cathedral Mountain Lodge offers a unique summer experience for people with energy and enthusiasm. The lodge is in Yoho National Park in the Canadian Rockies near Banff National Park. You will enjoy unlimited hiking, camping, climbing, white water rafting, wildlife watching, and countless other outdoor adventures! Our staff recreations committee will ensure you have the summer of your life!

We are looking for College or University students and graduates interested in the outdoors and gaining valuable hospitality experience. We provide excellent training, fun team member activities, and opportunities to participate in our environmental programs. This is an ideal opportunity to live, work, explore and play in Canada’s Rocky Mountain National Parks.

We are currently recruiting for the position of Adventure Specialist. The Adventure Specialist is the Lodge Concierge, acting as a ‘temporary personal assistant’ arranging for comfortable yet active stays for all our guests. The daily duties include, but are not limited to, being a local travel guide, hosting evening receptions, planning hiking and/or sightseeing trips for our guests and providing them with a customized itinerary with which to experience the Canadian Rockies. The Specialist will have a comprehensive understanding of the area, and have a drive to provide the best service, exceeding guest expectations. The Adventure Specialist will assist the Cathedral Mountain front desk team responsible for guest service and reservations. This position is multi-task orientated, main duties include answering phones, taking reservations, selling rooms, guest service (concierge), assisting the dining room, retail sales, end of day accounting and following check-in /check-out procedures. The Adventure Specialist must maintain a positive team oriented work environment and strong working relationship with the general manager and ownership.

 
Job Requirements  

Qualifications:

  • must be 100% guest service oriented, have excellent people skills with a positive & upbeat personality.
  • minimum 2 years of hospitality/tourism experience.
  • expert knowledge of the surrounding areas including Yoho, Banff and Jasper National Parks.
  • strong computer skills (Word/Excel/Outlook)
  • valid driver’s license 
  • CPR and First Aid Certificate is an asset
  • strong communication skills; ability to deal effectively with all levels of an organization
  • second language is an asset
 
 
Application Process

* Please Note: In order to provide our guests with an exceptional and consistent level of service, we require team members that will commit to our lodge for the entire season late May – early October.

If you are a serious applicant and meet requirements for employment, a working commitment from May to early October, an outgoing personality, a love for the outdoors and a commitment to great guest service – Come and join our Team! Please submit resume & cover letter with ‘Adventure Specialist’ in subject line. jobs@cathedralmountain.com or apply online www.cathedralmountain.com

 
Deadline 31 Mar 2010
   
 
 
 
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