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Home BC's Tourism Industry What is Tourism? Industry Overview The Value of Tourism in BC Strong Growth Projected in BC's Tourism Industry Culinary Tourism Offers Much Potential Solutions to the Looming Skills & Labour Shortage Tourism Skills Shortage Needs Creative Solutions Tourism Related Acronyms and Abbreviations BC Tourism Action Plan Tourism Sectors Accommodation Food & Beverage Services Foodservice wages soar 7.7% in 2006 Recreation and Entertainment Transportation Travel Services Industry and Product Development Development Information and Resources BC's Tourism Regions Vancouver Island Vancouver Coast & Mountain Thompson Okanagan Kootenay Rockies Cariboo Chilcotin Coast Northern BC Tourism & 2010 For Employers Post 2010 Jobs Search go2's 2010 Resume Database Tips for 2010 Games Staffing Human Resource Planning for the Winter Games Hiring Foreign Workers for Temporary 2010 Jobs Securing Accommodations for Temporary 2010 Help Team 2010 Training For Your Frontline Staff Employers Face Challenges in Hiring for 2010 Games' Contractor Speaks About Staffing for 2010 The Games Are Just Around the Corner PR1ME's 2010 Recruitment and Retention Strategies VANOC Finishes Search for Sea to Sky Staff Housing Photo Contest: Capture Gold Medal Customer Service Other 2010 Resources For Job Seekers FAQ - Working at the Olympics FAQ - International Job Seekers Securing Accommodations during 2010 Games Other Job Boards Culinary Students Embark on Olympic Opportunity Photo Contest: Capture Gold Medal Customer Service BCIT Students Gain Olympic Work Experience Government Releases Report on Games Investments Tourism Companies Resources & Links Research & Reports You Gotta Be Here! For Employers Recruitment Planning Community Spirit is King Pacific Lodge's Triumph Four Basic Steps to Hire the Right Person Building Your Talent Bank Attract Top Talent Employers Can Weather the Storm Job Descriptions How to Find Good People How to Recruit and Attract Good Workers Creative Ways to Recruit and Attract Good Workers Using Co-ops to Meet Seasonal Staffing Demands How to Hire and Manage Echo Boomers Recruit Staff with an Employee Referral Program How to Implement an Employee Referral Program The Value of Multiculturalism to Tourism Employers Nimmo Bay: Attracting and Keeping Great Staff The 'What's in it for Me?' Factor Avoiding the Dangers of Reputation Hangover Problems Finding Talent? Head Back to Campus BC High School Students ACE-IT for Tourism Creating Balance for the Echo Boom Generation Using the Internet to Recruit Employees Green Policies Attract and Retain Workers Recruitment and Retention: Creative Strategies Walking the Walk as an Employer of Choice The Four P’s of Hiring 10 Ways go2’s Facebook pages can Help you Recruit How to Use Web 2.0 Tools for Recruitment How to Recruit Online: A Quick Start Guide Leverage go2’s Social Media Tools for Recruitment Dangle the Right Carrots to Entice Workers Branding Your Company as an Employer of Choice Informational Interviews As A Recruiting Tool Screening Resumes Finding the Right Person For the Right Job Interviewing Preparing & Conducting Interviews Interviewing for Attitude The Knockout Interview Reference and Background Checks Use Background Checks to Protect Company Assets Making the Job Offer New Hire Orientation New Hire Orientation Checklist A Happy Staff Will Deliver Repeat Customers Building Employee Commitment Know How Your Employees Learn Legal Issues Hiring Foreign Workers? Tread Carefully Prohibition of Mandatory Retirement Untapped Labour Sources Red Onion: Hiring that Helps the Community The Buchan Hotel: Creative Solutions to Recruiting Custom House: Targeted Recruiting VIAA: Recruiting Persons with Disabilities Foreign workers fill more and more jobs Terracentric Coastal Adventures Coast Hotel Abbotsford & Westin Vancouver New Immigrants Toolkit for Hiring & Retaining Skilled Immigrants Watch for Cultural Biases in Assessing Employees Chinese Cultural Guide for Employers Tips for When Hiring Immigrants Resources for Recruiting New Immigrants Persons with Disabilities Hyatt Regency Hires Persons with Disabilities Starbucks Welcomes Barista with Disabilities Aboriginal Peoples A Leader in First Nations Tourism Development Early Retirees Youth at Risk Troubled Youth Carve New Path Through Powder Foreign Workers Trouble Recruiting Foreign Workers? Feds Say Foreign Students Can Now Work Off-Campus Need Staff? Consider France & Belgium Other Untapped Labour Sources Government Programs That Help You Find People New Employment Program Employees Today Want Education, Respect and More HAVE Cafe Graduates Trained for Success Foreign Workers Understanding Foreign Worker Programs International Mobile Youth Programs LMOs Not Required for International Young Workers Mobile Youth – An Option for Your Seasonal Jobs SWAP & BUNAC: Accessing International Workers ZAV Helps BC Employers to Fill Positions BIJOB Helps BC Employers Connect with Belgians Tools & Resources for Hiring Foreign Workers Labour Market Opinion (LMO) Application Employer's Guide: Links to Hiring Foreign Workers Chinese Cultural Guide for Employers Foreign Worker Q&A Do International Students Need a Work Permit? Can a Foreign Worker be employed by two employers? I have an LMO, can I hire visitors from the UK? A Foreign Worker Wants to Move from Alberta to BC Position to Fill is Not in the NOC Applying for Second Occupation Under ELMO Program When Should I Start to Apply for the LMO? Cautious When Selecting A Foreign Worker Recruiter Understanding the New LMO Advertising Requirements Tips for When Hiring Newcomers to Canada Watch for Cultural Biases in Assessing Employees Lowering the Voltage on Culture Shock Hiring International Students: A Success Story Hiring Foreign Workers? Tread Carefully Misrepresentation Can Come Back To Hurt You Placement Fees Prompt Warning Integrating Foreign Workers Into Your Workforce Prestige Hotels & Resorts - Use of TFW Program Temp Foreign Worker Program: A Win-Win Proposition International Solution to a Local Staffing Crisis Understanding Third-Party Agents Two Changes to TFW Program Effective Apr 1, 2011 How to Select a Great Foreign Worker Foreign Worker Guide Understanding Third-Party Agents White Spot: Attracting and Keeping Good People Wickaninnish Inn Keeps Their Employees Happy Attracting and Retaining Echo Boomers Delta-Style Custom House: Targeted Recruiting Mature Workers How to Recruit Zoomers Retirement Re-define: High Zoomer Employment The End of Mandatory Retirement in BC Unprepared for Aging Workers Tapping into a Unique Labour Source Custom House: Targeted Recruiting Boomers Work Past Retirement, and Love It Blending Passion and Experience Post-Retirement Tourism Career Awareness Program Culinary Capers: Professional Development Working with Tourism Educators Work Placement: Co-ops and More Practicums Result in Employable Skills Have You Considered Co-op? Duen Sailing Adventures: Practicums Pay Dividends Apprenticeship for Cooks and Future Developments Apprenticeship Tax Credits Industry Certifications Mentorship Industry Advisory Committees Speakers Bureau go2 Speakers Bureau Testimonials go2 Speakers Bureau Application go2 Says Thanks to All TCAP Volunteer Speakers Canadian Mountain Holidays: Employable Skills emerit: Better Trained, Top Service, Higher Profit Retention Retention Planning Dangle the Right Carrots to Entice Workers Industry Solving The Skills Shortage Problem Retention Techniques for the Hospitality Industry Tea and the Secrets of Staff Retention Recruitment and Retention: Creative Strategies 5 Keys to Employee Retention Strategies for Retaining and Engaging Employees Managing Employees in a Downturn Employee Retention: A Sound Business Investment Avoiding Employee Engagement Pitfalls Compensation Seasonal Bonuses Foodservice wages soar 7.7% in 2006 Canadian Tourism Industry Compensation Data Benefits Benefits Attract & Retain Seasonal Workers Incentives Recognition and Rewards Tapping the Benefits of Rewards Programs Fairmont Waterfront: Recognition of Staff Customer Comment Cards: Incentives Make You Money Corporate Award Programs: Get Recognized! Recognizing, Rewarding and Retaining Your Staff Rewards: Why Line Managers are the Vital Link Five Manager Mistakes Around Recognition Employee Opinion Surveys Employee Communications Manteo Resort's Success The Trickle Effect The Communications Commitment Branding Your Company as an Employer of Choice Communicating With Diverse Language Groups Recognizing, Rewarding and Retaining Your Staff Employee Morale Getting Employees Involved Psychologically Healthy Workplace Award Avoiding the dangers of reputation hangover Managing Employees in a Downturn Succession Planning Succession Planning For Family Business Earls: Planning for an Orderly Succession The Next Generation: Passing Pub on to the Kids Staff Turnover Invest in Your Employees Tigh-Na-Mara: The Key to Reducing Staff Turnover What’s the Real Cost of Turnover? Seasonal Workers Ensuring Employee Commitment Excellent Work is its Own Reward Motivating Seasonal Employees Nimmo Bay - Exceeding Guest Expectations BC Visitor Info Centres - Seasonality Strategies How to Keep Trouble Out of Staff Accommodations Success Equals Good Product, Excellent People Mountain Retreat Hotel - a Squamish Role Model Making People the Priority Generations in the Workplace Attracting and Retaining the Echo Boom Generation Unprepared for Aging Workers How to Hire and Manage Echo Boomers Industry Solving The Skills Shortage Problem People and Opportunities Draw Students Employees Today Want Education, Respect and More Mandatory Safety Training for Young & New Workers Creating a Balance for the Echo Boom Generation Getting the Best from Young Employees The Intern: Your Secret Weapon Attracting Environmentally-Concerned Gen Y Nimmo Bay: Attracting and Keeping Great Staff Wickaninnish Inn Keeps Their Employees Happy Tigh-Na-Mara: The Key to Reducing Staff Turnover Staff Appreciation: A Key to Retention CMH: Staff Retention Means Customer Satisfaction Culinary Capers: Professional Development Managing Staff Leadership Leadership at the Core of Mission Hill A Happy Staff Will Deliver Repeat Customers Developing Leaders Top 10 Pitfalls, Survival Strategies for Managers Leading Through Crisis Motivating Employees How Can You Build Employee Commitment? Mr. Pickwick's: People Management That Works Longwood Brew Pub & Restaurant Hastings House Country Estate Flight Centre North America: Engagement Strategies Avoiding Employee Engagement Pitfalls Corporate Volunteering Leads to Engaged Employees Affordable Ways to Boost Employee Morale Discipline & Discharge Soft Departure Dismissing Employees for Performance Issues Fire Away Limits on Innocent Absenteeism ROE On-Line Forms Available Just Cause and Performance Management Terminations that Protect Your Employment Brand Best Practices for Terminating Employees Sample Progressive Discipline Policy Employee Relations Manteo Resort's Success Attracting and Retaining The Echo Boom Generation Eleven Tips for Managing Millennials Communicating With Diverse Language Groups Lowering the Voltage on Culture Shock Managing Expectations of the Millenials Coaching Developing a Coaching Culture Performance Management Managing Employee Performance at Tourism Whistler Performance Management Components Dealing Effectively with Under-Performance Employee Performance & Business Objectives Employee Feedback Brews Success Watch for Cultural Biases in Assessing Employees Performance Reviews a Must for Success Just Cause and Performance Management Making Attitude Adjustments Managing Absenteeism Managing "At-Fault" Absenteeism Innocent Absenteeism is Nobody's Fault Limits on Innocent Absenteeism Stress Leave: Legitimate or Escape Tactic? Productivity How to Optimize Staffing Levels for Profitability Entry-Level Staff Can Increase Your Profitability Safety A Good Food Safety Plan is Good Business The Top Seven Dangers Safety: For Both Your Employees and Your Business Safety and Security in a 'Tourist City' Security in Your Workplace Injury Prevention: Pub and Restaurant Safety Reinforcing the Responsible Use of Alcohol Tourism Employers Establish Smoke-Free Workplaces Employers Prep for Pandemic Profiting from Staff Morale Economic Uncertainty Employers Can Weather the Storm Skilled Worker Deficiency Continues HR Programs Evolving As Recession Deepens Terminating Foreign Workers on Work Permits Soft Departure Work-Sharing Program An Alternative to Layoffs Leading Through Crisis Labour Shortage a Big Threat Despite Recession Employee Retention: A Sound Business Investment Smart HR for Hard Times Training & Development Assessing Training Needs Training Tips for Adult Learners Types of Training Creating Training Plans Developing an Effective Training Strategy Budgeting for Training Developing Your People Golden Alpine Holidays: Communications Commitment Coast Harbourside Hotel and Marina Sees Rewards Supervisor Training: Developing Leaders Apprenticeship Tax Credits emerit: Part of Tourism BC’s Training Program Staff Training-Getting Them on the Path to Success Workplace Training for Innovation Program Return on Investment High Customer Retention at Destination Snow Training Pays Off at Ainsworth Hot Springs Resort A Training Method That Takes Small Steps Tea and the Secrets of Staff Retention John B Pub: Training is a Secret To Their Success Chilcotin Holidays: Bar Raised for Apprenticeship High Customer Retention at Destination Snow Milestones' Training Turns Perks into Profit Community Spirit is King Pacific Lodge's Triumph Culinary Capers: Professional Development Apprenticeship Training Legal Employment Standards Act Key Issues of the ESA Who is Covered by the ESA New Owners and Employment Standards Act Paydays, Payroll Records and Deductions Minimum Wages Hours of Work and Breaks Averaging Agreements Overtime Pay Vacations and Vacation Pay Leaves of Absence Pregnancy Leave Parental Leave Family Responsibility Leave Bereavement Leave Jury Duty Compassionate Care Leave Reservist Leave Statutory Holidays Termination of Employment, Notice and Pay in Lieu Layoffs & Group Terminations Pay-in-Lieu of Notice: Estimate Possible Damages Uniforms & Special Clothing Employment of People Under 15 Years of Age Administrative Structure Initiation of Complaint, Appeal and Enforcement Investigation, Mediation & Adjudication Appeal Processes Enforcement Provisions Employment Standards Act Q & A What Happens When Small Business Ignores HR Issues Court Decisions Open Way for Wage Class Actions RV and Campground Hosts: Volunteer or Employee? Court Quashes Damages for Wrongful Dismissal Bad Faith Discharges Revisited Things an Employment Doesn’t Include Termination: Determining the Length of Service Employment Standards Act: What is a Volunteer? Human Rights Code Defining Discrimination and the Proscribed Grounds Bona Fide Occupational Requirement Duty to Accommodate Undue Hardship Harassment Human Rights Tribunal and Complaint Process What Happens When Small Business Ignores HR Issues Limits on Innocent Absenteeism Employees’ Religious Needs Prohibition of Mandatory Retirement Supreme Court Sets Limits on Duty to Accommodate Addiction is Not a Blanket Excuse for Misconduct Firing Pasta Maker a Recipe for Disaster Harassment: Investigating an Internal Complaint Sometimes an Apology is Enough to Settle Complaint Accommodating Employees' "Family Status" Workers Compensation Workers Compensation Act Workers Compensation Act, 2002 Amendments Guide Workers Compensation Act, Bill 63 Amendments Guide General Duties Under the Act Duties for Workers Duties for Supervisors Duties for Owners, Directors and Officers Duties for Suppliers Paying Your Premiums Refusing Unsafe Work Dealing with Accident and Injury at the Workplace Occupational Health and Safety Programs Non-Smoking Workplace Workplace Hazardous Materials Information System Joint Health and Safety Committees Occupational First Aid New WorkSafeBC Working Alone Regulations Are Volunteers Covered under the WCA? Privacy Act Video Surveillance at Work Labour Relations Code Certification and Decertification Process Collective Bargaining Notice to Bargain Statutory Freeze Bargaining in Good Faith Mandatory Provisions First Collective Agreement Dispute Resolution Strikes, Lockouts, Picketing & Replacement Workers Unfair Labour Practices & Employer Free Speech Sale of a Business and Transfer of Work The Labour Relations Board Terminate Using "Peter Principle" Not Permitted Social Media in the World of Employment Law Canada Revenue Agency ROE On-Line Forms Available Work Visas Other Legal Issues Nothing Routine About Employment Contracts Alcohol, Holiday Parties Don’t Mix Court Decisions Open Way for Wage Class Action What Happens to Employee on Sale of Business Just Cause and Performance Management Protect Employees by Not Serving Them Alcohol Prohibition of Mandatory Retirement Limiting Negative Impact of Alcohol Consumption New Rules Affecting Commercial Liquor Hosts Who to Pay the Cost of Security Worker License? The Term Contract Trap 'Tis the Season to be Liable Upcoming Changes to the Impaired Driving Laws Alcohol and Employees Are A Poor Mix Impaired Driving Laws: Liability Implications So Your Employee is an Anarchist Summer Parties: Alcohol & Obligations as Employer Family Business Does Family Business Mean Family Staff? Succession Planning for Family Businesses Fire Away The Next Generation passing the pub on to the kids Entrepreneurs Motivated to Guide Herself: Select Tour Guides The Winelovers' Club: My Skills Making Me Money From Successful Retail Career to Lodge Operator A Part-Time Career for Retirement Starting a Tourism Business Five Deadly Business Mistakes How NOT to Start a Small Business Aboriginal Tourism Business Planning Guide Young, Successful, Dream Job? Definitely Possible Aspiring Restaurateur? See CRFA's Start-Up Kit A Business Plan that's Seaworthy Financing Your Tourism Business Small Business Check-Up 6 HR tips for Growing Small Businesses HR Products for Small Businesses Service Quality Puttin' On The Ritz Delta Hotels:Cashing in on the Benefits of Quality Customer Comment Cards Can Make You Money Tea and the Secrets of Staff Retention The Four P’s of Hiring Employer Awards Accommodations Nomination Form Liquor Primary Nomination Form Employees First Award Grouse Mountain Resort Tigh-Na-Mara Resort Rocky Mountaineer Vacations Delta Vancouver Airport Exploration Place Delta Hotels:Cashing in on the Benefits of Quality Mayfield Consulting Canada Goes 'To the Top' Delta Whistler Village Suites Goes ‘To The Top' Garibaldi Lift Co. & Ainsworth Hot Springs Resort BC Success Stories Accent Inns - Staff Engagement Ainsworth Hot Springs Resort Arbutus Ridge Golf Club BC Visitor Info Centres Buchan Hotel Cactus Club Cafe Canadian Tourism College Capilano College Capilano Suspension Bridge - Seasonal Bonuses Capilano Suspension Bridge -Employee Communication Chilcotin Holidays Cipirano's Ristorante & Pizzeria CMH: Staff Retention Means Customer Satisfaction CMH: Supporting Local Employable Skills Efforts Coast Harbourside Hotel and Marina Coast Hotel Abbotsford Coast Hotels & Resorts - emerit Training Coast Hotels and Resorts - Management Training Coast Mountain Photo Copper Point Golf Course Culinary Capers Custom House Delta Sun Peaks Resort Delta Vancouver Airport Hotel-Attracting Employees Delta Vancouver Airport Hotel-Service Quality Delta Whistler Village Suites Destination Snow Earls Restaurants Fairmont Waterfront Flight Centre North America French Quarter Pub Gold Rush Campground Golden Alpine Holidays Great Canadian Heli-Skiing Grouse Mountain Resort Hastings House - Encouraging Two-way Communication Hastings House-Retaining Employees Horne Lake Adventures Hyatt Regency Vancouver Imperial Eagle Lodge John B Pub Jolly Coachman King Pacific Lodge Landsea Tours Laurel Point Inn Longwood Brew Pub & Restaurant Manteo Resort Mayfield Consulting Canada Midlyn HR Communications Mike Wiegele Helicopter Skiing - Staff Engagement Mike Wiegele Helicopter Skiing - Staff Training Milestones Mission Hill Mount Washington Alpine Resort - OH&S Program Mountain Retreat Hotel Mr. Pickwick's Nimmo Bay-Attracting Employees Nimmo Bay-Retaining Employees Panorama Mountain Village PR1ME Strategies - 2010 Strategies Prestige Hotels & Resorts - Hiring Foreign Workers Prestige Mountain Resort Ramada Recruitment Strategies Red Onion Remote Passages Marine Excursions Retention Practices Rocky Mountaineer Railtours Rusty’s Neighbourhood Pub Salt Water Chefs Select Tour Guides Sheraton Vancouver Airport - Reimbursing Tuition Siwash Lake Guest Ranch - Foreign Workers Staff Management Practices Staff Training & Development Starbucks Sun Peaks - Injury Reduction Terracentric Coastal Adventures The Strathcona Hotel-Injury Prevention Strategies Tigh-Na-Mara Tomato Fresh Food Cafe Tourism Whistler Vancouver Aquarium - Green Employer Vancouver International Airport Westin Grand Vancouver White Spot White Spot - Apprenticeship Training Wickaninnish Inn Wickaninnish Inn - Foreign Workers Winelovers' Club Whistler Blackcomb - Green Employer West Coast Sightseeing - Green Employer Whistler Blackcomb-Hiring People with Disabilities Rosewood Georgia-Hiring People with Disabilities Taking a Passion to New Heights Tourism Companies Foreign Worker Guide Resources & Links Get in Touch with go2 Workforce Inclusion Initiative (WII-STEP) Whistler Blackcomb-Hiring People with Disabilities Rosewood Hotel Georgia: A WII-STEP Success Taking a Passion to New Heights Careers in Tourism Job Descriptions Accommodation Service/Rooms Division Manager Air Traffic Controller Bed and Breakfast Owner/Operator Baker Banquet Server Bartender Campground Operator Casino Dealer Casino Slot Attendant Catering Manager Chief Concierge Concierge Cook Customer Service Director Daycare Employee - Ski Resort Director of Golf Director of Sales & Marketing Event Coordinator - Ski Resort Event Manager Executive Chef Executive Housekeeper Ferry Boat Captain Flight Attendant Food & Beverage Server Food & Beverage Supervisor Food and Beverage Manager Food Service Counter Attendant Freshwater Angling Guide Front Desk Agent Fundraising Consultant Games Manager Gate/Cash Attendant General Manager Golf Course Maintenance Mechanic Golf Club Manager Golf Course Assistant Professional Golf Course Assistant Superintendent Golf Course Equipment Technician Golf Course Foreman Golf Course Grounds Manager Golf Course Groundsperson Golf Course Head Professional Golf Course Irrigation Technician Golf Course Marshall Golf Course Starter Golf Course Superintendent Golf Shop Salesperson Groomer Guest Services Attendant Heritage Interpreter Housekeeping Room Attendant Hunting Guide Kitchen Helper Lift Mechanic Lift Operator Line Cook Motor Coach Driver Museum Curator Nightclub Manager Outdoor Adventure Guide Parking Lot Attendant - Ski Resort Patroller Pilot President & Chief Executive Officer Railroad Conductor Recreation/Activity Director (Cruise Ships) Rental Technician Reservation Sales Agent Retail Supervisor Ride Operator Sales Manager Second Cook Ski Patrol Ski/Snowboard Instructor Small Business Owner/Operator Snow Maker Sous-Chef Sous-Chef - Ski Resort Special Events Coordinator Taxicab and Limousine Driver Terrain Park Manager Ticket Office Supervisor Tour Guide Tour Operator Tourism Researcher Tourism/Visitor Information Counsellor Trade Show Guide Trade Show Registration Clerk Travel Agency Manager Travel Counsellor Travel Trade Sales Manager Travel Writer/Photographer Visitor Information Centre Supervisor Warehouse Worker - Retail Distribution Centre Wine Server Wine Master Class Career Profiles Accommodation Service/Rooms Division Manager Administrative Assistant to GM - Ski Resort Air Traffic Controller Baker Banquet Server Bar Manager Bar Operations Manager Bartender Campground Operator Casino Dealer Casino Slot Attendant Catering Manager Chef Chief Concierge Chief Operating Officer Cruise Director Director of Sales and Marketing - Hotel Director of Sustainability Esthetician Event Manager Executive Chef - Accommodation Executive Chef - Event Catering Executive Chef - Food & Beverage Executive Chef - Vice President of Culinary Executive Housekeeper Executive Pastry Chef Ferry Boat Skipper First Cook Food & Beverage Manager Food & Beverage Server Food & Beverage Supervisor Food Service Counter Attendant Freshwater Angling Guide Front Desk Agent Front Desk and Reservations Manager - Hotel General Manager - Attractions General Manager - Hotel General Manager - Restaurant Golf Club Manager Golf Course Master Superintendent Golf Course Superintendent Golf Pro Groomer Guest Services Supervisor - Attractions Health and Safety Manager - Ski Resort Heritage Interpreter/Guide Housekeeping Room Attendant Lift Mechanic Lift Operations Supervisor Lift Operator Mini Bar Porter Museum Director Night Manager Nordic Area Manager Occupational Health & Safety Supervisor - Ski Hill Outdoor Adventure Guide Owner – Wilderness Tourism Owner/Operator - Lodge Owner/Operator - Outdoor Adventure Owner/Operator - Pub Owner/Operator - Restaurant Parking Host Passenger Services Coordinator Pastry Chef Patroller Pilot President & COO Rental Technician Retail Supervisor Sales and Revenue Manager - Hotel Sales Manager Ski/Snowboard Instructor Small Business Owner/Operator Sommelier Sous-Chef Sous-Chef - Ski Resort Spa Director Special Events Coordinator Special Events Coordinator - Ski Resort Terrain Park Manager Ticket Office Supervisor Tour Guide Tour Guide - Attraction Tour Operator Tourism Educator Tourism Visitor Information Centre Manager Tourism/Visitor Information Centre Counsellor Visitor Information Centre Director Zipline Adventure Guide Second Cook Banquet Manager Museum Curator Motor Coach Driver Golf Course Maintenance Mechanic Bed and Breakfast Owner/Operator Human Resources Manager Third Cook Guest Service Agent Reservations Sales Agent Games Manager Restaurant Manager Casino Cashier Salary Information Tourism Training Directory School Presentations Testimonials Speakers Bureau go2 Speakers Bureau Testimonials go2 Speakers Bureau Application TCAP Speakers Career Fairs 2005 - 2008 Career Fairs / BC Chefs' Association Volunteer Chefs 2006 - 2007 Career Fairs / CWSAA Canada West Ski Areas Association Volunteers 2007 - 2008 Career Fairs / BCHA 2008 - 2009 Career Fairs / NGCOA 2009 - 2010 Career Fairs / Chefs' Associations 2010 - 2011 Career Fairs / Vancouver Attractions Tourism Companies Newsletters 2010 Move On Up Newsletters 2009 Move On Up Newsletters 2008 Move On Up Newsletters 2007 Move On Up Newsletters 2006 Move On Up Newsletters Career Summary: Bartender Career Summary: Catering Manager Career Summary: Concierge Career Summary: Executive Chef How to Become a Chef How to Become a Chef: The Apprentice Route How to Become a Chef: Culinary School How to Become a Chef: Mentoring How to Become a Chef: Networking Career Summary: Executive Housekeeper Career Summary: Food and Beverage Server Career Summary: Food & Beverage Service Supervisor Career Summary: Front Desk Agent Career Summary: General Manager Career Summary: Housekeeping Room Attendant Career Summary: Outdoor Adventure Guide Career Summary: Director of Sales & Marketing Career Summary: Tour Guide Career Summary: Heritage Interpreter Career Summary: Banquet Server Career Summary: Cook Career Summary: Food and Beverage Manager Career Summary: Food Service Counter Attendant Career Summary: Sous-Chef Career Summary: Event Coordinator - Ski Resort Career Summary: Groomer Career Summary: Lift Mechanic Career Summary: Lift Operator Career Summary: Patroller Career Summary: Rental Technician Career Summary: Retail Supervisor Career Summary: Ski/Snowboard Instructor Career Summary: Sous-Chef - Ski Resort Career Summary: Ticket Office Supervisor Destination Canada Welcome to BC-English Brochure Bienvenue en Colombie Britannique-French Brochure International Job Seekers My Name is Nelly, and This is My Journey to Canada Je m'appelle Nelly Work Permits for International Young Workers Other Job Boards Key to a Successful Job Search in Canada Get Started What are the Hot Jobs in Tourism? Choose Your Path Transferable Skills Hot Jobs & Careers Accommodation Food & Beverage Services Recreation & Entertainment Transportation Travel Services Tips for Job Seekers New to Canada International Job Seekers Persons with Disabilities Cover Letter, Resume and Interview Tips Tips for Job Seekers Education and Training Salary Information Resources & Links Twitter Contest Career Summary: Museum Curator Career Summary: Motor Coach Driver Career Summary: Golf Course Maintenance Mechanic Career Summary: Bed and Breakfast Owner/Operator Career Summary: Guest Service Agent Career Summary: Reservations Sales Agent Career Summary: Games Manager Career Summary: Air Traffic Controller Career Summary: Pilot Tourism Education Tourism Training Directory Tourism in High Schools Secondary School Apprenticeship and Scholarships ACE IT: Secondary School Apprentice Program Career Awareness Program Testimonials from BC Teachers CATT: Global Efforts Promoting Careers in Tourism Tourism Career Program: Grade 11 & 12 External Credentials: Credit Towards Graduation Tourism School Partners with Five-Diamond Property Book a Presentation at Your School 2006 CATT Scholarship Program Winner Trades Program Helps Solve Skills Shortage Preparing Students for a Career in Tourism Become a CATT School Tourism Post Secondary New Programs Groom Hospitality Supervisors Learn, Grow and Move On Up Look Before You Leap Into Training Practicums, Internships and Co-op Placements Wine Master Class Tourism and Hospitality Speed Dating at RRU BCIT Students Gain Olympic Work Experience Awards, Bursaries and Scholarships Industry Advisory Committees Resources & Links Apprenticeship Training Cook Program What is a Red Seal Cook? Becoming a Red Seal Cook: Four Paths, One Result Cook 1, 2, 3: BC Industry Training & Credentials Cook Profiles Cook Apprentice: Max Wang Chef: Poyan Danesh Cook Apprentice Jeff Derkson Cook Apprentice: Scott Schmich Chef: Barb Finley Growing Chefs Teaches Food Production Project CHEF Guides Children's Eating Habit White Spot Introduces Red Seal Chef Program White Spot Hits the Top Spot Top in Trades Winners Announced Apprentices Fill Void in the Kitchen BC Chefs Support New Professional Cook Program Culinary Students Embark on Olympic Opportunity A New, Enhanced Way to Assess Cook Challengers Professional Cook Apprenticeship Guides New Cook Program Takes Pub Fare to New Heights Pubs Support New Professional Cook Program How to Register in an Apprenticeship Program Sponsors: What Forms Do You Need to Fill Out? H.A.V.E. Program Sets a Positive, Healthy Course Culinary Arts Students Recall 2011 Skills Canada Baker Program Baker Profiles Baker Apprentice: Jeff Derkson Baker Apprentice: Caitlin Mayo Pastry Chef: Merri Schwartz Caitlin Mayo Puts BC on the World’s Baking Sheet Meatcutter Program Block Party Young Idols with Cleavers Rule the Stage Tidal Angling Guide Program Tidal Angling Guide Training Program: Backgrounder About TAG Assessors TAG Certification Assessor: Harry MacDonald TAG Certification Assessor: Bill Murray TAG Certification Assessor: Lisa Winbourne TAG Certification Assessor: Bernie Egan TAG Certification Assessor: Roy Tanami TAG Certification Assessor: Robert Havers TAG Certification Assessor: Ian Hickenbotham TAG Certification Assessor: David Korsch TAG Certification Assessor: Kevin Conway TAG Certification Assessor: Mandy Wesley How to Challenge How to Challenge the Baker Inter-Provincial Exam How to Challenge the Tidal Angling Guide Program List of Training Institutions For Employers Two Websites on Connecting Apprentices to Training Industry Involvement: A Key to Success Glossary of Terms Apprentices Fill Void in the Kitchen Government Grants and Tax Credit: Links White Spot Hits the Top Spot For Apprentices High School Apprenticeship: Best of Both Worlds What is Skills/Compétences Canada? Two Websites on Connecting Apprentices to Training ITA Glossary of Terms How to Become a Chef: The Apprentice Route Government Grants and Tax Credit: Links Apprenticeships Close Immigrant Wage Gap Out & About with go2 Cook Program Launch Cooking Outside the Box Foodservice Expo Panel Session: January 26, 2009 BC Skills Competition: April 22, 2009 Opening Celebrations of the Brick Oven: Oct 23, 09 14th Annual Black Box Competition: Jan 13, 2010 Yes 2 IT Trades Exploration: March 26, 2010 Minister Celebrates Cook Program: April 16, 2010 Apprenticeship Tax Credits: Employer Incentives Glossary of Forms Frequently Asked Questions Attention Apprentices: Grants and Tax Credits ITA Glossary of Forms FAQ's Sponsor Requirements Industry Health & Safety OH&S Program Tools OH&S Program Guides Safe Workplace Tools Multimedia OH&S Tools Sector-specific OH&S Resources OH&S Resources for Accommodation OH&S Resources for Pub, Bar, Nightclub, Lounge OH&S Resources for Restaurant OH&S Resources for Snowsports Ski Area Incident Investigation Tracking Form Injury Prevention Strategies for Ski Hill Staff Workplace Safety On Top of Strathcona's Mind Sun Peaks: Peak Performance Tourism Employers Establish Smoke-Free Workplaces Safety: For Both Your Employees and Your Business Joint Health and Safety Committees Occupational First Aid Workplace Hazardous Materials Information System Dealing with Accident and Injury at the Workplace Non-Smoking Workplace Protect Employees by Not Serving Them Alcohol Injury Prevention: Pub and Restaurant Safety Bartenders Sing the Sore-Back Blues Security in Your Workplace Employers Prep for Pandemic Tips to Mitigate and Manage Workplace Violence Fort Camping: Keeping Seasonal Workers Safe Tigh-Na-Mara Resort: Emergency Readiness Plan Young and New Workers Program Benefits Regulations Young and New Worker Resources Young and New Workers Videos Orienting and Training Young and New Workers Working Alone Regulations Working Alone Resources Safe Work Procedures for Staff Working Alone Money Handling Procedures for Staff Working Alone Resources & Links OH&S Statistics Most Recent Accidents in Tourism NAOSH Week Day of Mourning WorkSafeBC's Enhanced Employer Portal Certificate of Recognition Program Frequently Asked Questions How to Achieve COR COR for Large Employers COR for Small Employers Return-to-Work COR Managing a Successful Return-to-Work Program Administrative Documents Role of COR Auditors Internal Auditor Training Find an External COR Auditor COR Certified Companies Panorama Mountain Village Achieves COR Mt Washington 1st Ski Hill to Become COR Certified Delta Hotels 1st to be COR-certified by go2 Marriott Pinnacle Achieves COR Certifications Hyatt Regency Vancouver Receives COR Certificates Fernie & Kimberly Alpine Resorts Achieve COR Westin Bayshore Prepares for its Year 2 COR Audit Greywolf the First COR-Certified Golf Course Fairmont Waterfront Achieves COR Certifications Fairmont Vancouver Airport Earns COR Legal Obligations Workers Compensation Act General Duties Under the Act Duties for Owners, Directors and Officers Duties for Supervisors Paying Your Premiums Guide to WorkSafeBC Occupational Health and Safety Regulation Working Alone Regulations Young & New Worker Regulation OHS Regulation Amendment on Snow Avalanche Guidelines for Refusing Unsafe Work Amended Education & Training External Auditor Training Internal Auditor Training Health & Safety Training Providers Resort Worker Fatality: Safety is Not an Option Industry Health & Safety Contest OH&S Contest Confirmation go2 Launches COR Program, Resources and Contest WorkSafeBC Announces Base Premium Rates for 2011 Correct Answers to the iPad Contest WorkSafeBC Approved Amendments to OHSR CRFA Industry Health & Safety InnFocus Industry Health & Safety Publican Industry Health & Safety Correct Answers to the 2011 NAOSH Week Contest Scientific Study on Outdoor Workers at Ski Resorts About Us Meet the Board Meet Our Members Meet the Team 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