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January

January 14

Webinar: Building the Business Case for Psychological Health & Safety

Overview In tourism and hospitality, great service starts with employees who feel psychologically safe and supported. This webinar will show how investing in psychological health and safety reduces turnover, lowers sick days, and strengthens guest satisfaction. Drawing on real examples from BC’s hospitality sector, you will explore the measurable benefits of making employee well-being a… Continue reading Webinar: Building the Business Case for Psychological Health & Safety

February

February 04

Training: Mental Health First Aid

Overview go2HR is proud to partner with Beata Chami, an Organizational Psychologist, Certified Coach, and authorized Mental Health First Aid Instructor, to deliver this Mental Health First Aid training through Opening Minds (Mental Health Commission of Canada). The Mental Health Commission of Canada reports that one in every five Canadians experiences a mental health challenge… Continue reading Training: Mental Health First Aid

February 19

Webinar: Building Resilience in Tourism Teams

Details Tourism and hospitality teams face an endless cycle of demanding guests, seasonal pressure, unpredictable challenges, and physical exhaustion that can quickly lead to burnout and high turnover. Join us to learn evidence based strategies to help your team bounce back from tough situations, adapt to constant change, and maintain their energy throughout even the… Continue reading Webinar: Building Resilience in Tourism Teams

December

December 09

Supporting Workplace Mental Health Over the Holidays — with Brandy Zimmerman

The holiday season is one of the busiest and most emotionally demanding times of year for tourism and hospitality teams. While guests celebrate, employees and leaders often face long hours, high expectations, and limited downtime.   Join Brandy Zimmerman, Workplace Mental Health Strategist, to learn practical ways to support mental wellbeing, maintain team cohesion, and navigate… Continue reading Supporting Workplace Mental Health Over the Holidays — with Brandy Zimmerman

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November

November 18

WEBINAR: Beyond the Checklist: Strategic Productivity for Tourism & Hospitality Leaders — with Brandy Zimmerman

Tourism and hospitality leaders juggle 24/7 operations, unpredictable guest demands, and the constant tension between too much work and too little time — creating real psychosocial hazards that affect both your wellbeing and your team’s performance. Join us to learn how stress regulation, prioritization, strategic delegation, and energy management can help leaders foster a healthier, safer… Continue reading WEBINAR: Beyond the Checklist: Strategic Productivity for Tourism & Hospitality Leaders — with Brandy Zimmerman

October

October 09

Implementing Psychological Health & Safety in the Workplace

In tourism and hospitality, a safe and supportive workplace goes beyond physical safety, it includes protecting psychological well-being. This session explores common psychological hazards that impact staff and service quality, along with tools and resources to control or manage them, based on WorkSafeBC’s Framework for Psychological Health and Safety. Participants will learn practical strategies to… Continue reading Implementing Psychological Health & Safety in the Workplace

June

June 28

Now HIRING! BNA Penticton

Hiring Fair for our newest concept here in the Okanagan. We are opening a third BNA, located in Penticton in August. Available positions include entry-level (dishwashers, servers, bartenders, security, line cooks) and management (back and front of house). Our team will be conducting in-person interviews and hiring qualified candidates right on the spot.

June 18

Hazard Identification & Workplace Inspections (in-person)

Fundamental to managing occupational health and safety is the requirement to recognize, assess and control hazards in the workplace. This seminar introduces techniques for identifying, categorizing, and reporting hazards in the workplace. Topics covered: identifying when a hazard identification should be done, legal requirements pertaining to hazard identification, conducting workplace inspections to identify hazards, rating… Continue reading Hazard Identification & Workplace Inspections (in-person)