X Close


Sign up for go2’s e-newsletters and receive job information and employer resources related to BC’s tourism and hospitality industry!

Print Print Print Print Print

Safe Workplace Tools

Important information about occupational health and safety can be conveyed to employees in a manner that is both instructive and entertaining at the same time. Here are some multimedia tools to achieve that goal:


Coming to Grips with Workplace Violence

Coming to Grips with Workplace Violence

The Delta Grand Okanagan Resort and Conference Centre in Kelowna and the Fairmont Pacific Rim in Vancouver have recently dealt with a gun-related incident. The way in which the two hotels’ staff remained professional and composed in an emergency speaks to their training and the crucial role of risk assessment in the workplace.


Safe Work Procedures WorkSafeBC

How to Prepare an Emergency Response Plan for your Small Business

WorkSafeBC has put together a guide to help small businesses prepare an emergency response plan. As an employer, you have to follow the requirements for emergency preparedness and response described in the Occupational Health and Safety Regulation. It's also in your best interest to prepare your business and your employees for emergencies and disasters by creating an emergency response plan with formal procedures and process. This will help minimize panic and confusion among your staff when an emergency occurs.


Safe Work Procedures WorkSafeBC

Communicating in a Crisis

This is a guide for developing a crisis communications plan in the event of a workplace injury/fatality.


Safe Work Procedures WorkSafeBC

Safe Work Procedures

This section provides sample safe work procedures that you can use as a starting point to address the specific equipment and situations in your workplace.


Personal Protective Equipment WorkSafeBC

Personal Protective Equipment

This section has personal protective equipment (PPE) information sheets and sample templates to get you started on preventing exposure to hazards:

Examples of Hospitality PPE
An overview of PPE
Glove removal procedure
How can PPE can help prevent MSIs?
How can PPE prevent slips and falls, burns and scalds, and sprains and strains?
Sample template for documenting PPE meetings


Ergonomics WorkSafeBC


This section contains eight ergonomic information brochures developed for the hospitality industry, with general information about tasks that contribute to musculoskeletal injuries (MSI) such as sprains and strains:

Preventing Injuries to Bar Staff
Preventing Injuries to Dishwashers
Preventing Injuries to Front Desk Agents
Preventing Injuries when Handling Luggage
Preventing Injuries to Kitchen Staff
Preventing Injuries to Room Attendants
Preventing Injuries to Servers
Preventing Injuries when Serving Banquets


StartSafe Safety Tips WorkSafeBC

StartSafe Safety Tips

StartSafe Safety Tips are one-page bulletins developed for specific work activities or businesses. The following tips highlight common hazards and safe work practices to prevent work-related injuries. Use them as part of training, crew talks and safety meetings, or as part of safety orientation for new workers:

Kitchen tips:
Kitchen Tip 1: Preventing slips, trips and falls
Kitchen Tip 2: Preventing cuts
Kitchen Tip 3: Preventing burns and scalds
Kitchen Tip 4: Using deep fat fryers safely
Kitchen Tip 5: Preventing lifting injuries

Ladder tips:
Safety Tip 1: Ladder Set-up
Safety Tip 2: Ladder Use
Safety Tip 3: Stepladder Use
Safety Tip 4: Extension Ladder Use


Bear Smart on the Job

Bear Smart on the Job

Tourism businesses could be operating in an area where bears live, such as ski areas and adventure tourism operators, or even restaurants. How you and your employees operate can have an impact on the health of the local bear population, as well as the safety of your customers and employees. This article offers some information on how you can make your workplace safe for people and bears.


Winter Driving Safety Tips WorkSafeBC

Winter Driving Safety

This section takes you to a series of road safety resources put together by WorkSafeBC's Shift Into Winter campaign that is particularly useful for workplaces with vehicle operations.

Shift Into Winter Poster
Safe Winter Driving Tips
Prepare Your Vehicle Tips
Prepare Yourself Tips
Winter Driving Checklist


Cost benefit of the program

Preventing mishaps and injuries can represent a real cost savings for your business. Accident costs can include the time taken to provide first aid, transportation to hospital or the employee's home, possible property damage and replacement costs, time spent investigating and reporting the incident, time to hire and train a replacement worker, lost productivity due to this disruption and reduced productivity as the employee returns to work and gets back up to speed.


Small Business Safety Calculator - WorkSafeBC

WorkSafeBC Small Business Safety Calculator

By way of illustration, use this WorkSafeBC small business safety calculator to estimate the number of working days it will take to recover accident costs in your business.


Related Resources

This article may be republished for non-commercial purposes subject to the provisions of the Website Use Agreement.