Assistant Manager – Front Desk – It Person

  • Northern Rockies Lodge
  • Administration
    • Full Time | 
    • Permanent
  • Mile 462 Alaska Highway, Box 8 Muncho Lake, Muncho Lake
  • 1 position available
  • Accessible Employer: Yes
  • Open to International applicants with valid Canadian Work permits: Yes
Apply Now

Posted on May 16, 2024

Job Description

Assistant Manager – Front Desk – IT Person
Job Type: Full-time (35-40 hours per week), seasonal or year-round terms
Wage: $20-25 per hour (depending on experience)
Perks: $500-650 fpr room and board per month (prorated every two weeks) available, 50 % of room and board is credited toward room and board at the end of the completed contract. Northern Tax Allowance (Canada Gov.), staff have opportunities to join one of our premier floatplane tours. Great place to save money and get ahead of life
Why work for us
Work for the largest and most impressive lodge on the Alaska Highway and Muncho Lake Provincial Park located in the heart of British Columbia’s largest protected area, the Muskwa-Kechika. Winters at Muncho lake can be slow so it is important for new team members to be self starters at work and leisure. Even though Muncho lake is remote we are still connected to the world via internet, however connections can sometimes be unstable, outdoor activities are best suited for this area. Their will be ample opportunity to explore this pristine natural environment, be it on cross country skis, snowshoes or any other form of outdoor activity. Muncho lake has much to offer for those looking for a more reclusive work environment. In the summer our business undergoes a metamorphosis. Travellers from around the world will arrive at our doorsteps some to take part in our premium floatplane tours others to just spend the at the lodge. We offer plenty of outdoor oriented packages for eager adventurers; fishing, canoeing, wildlife viewing and floatplane tours amongst other things make up our complement of tours.
About this job
We are seeking an experienced front desk leader with basic IT experience and web design. During the winter we run a small dedicated crew with a heavy emphasis on Teamwork. The front Desk staff are the face of our business. An intricate knowledge of all packages, special offers, tours, various classes of accommodations and RV sites will be required. IT tasks could include maintaining our business networks (guest wifi etc), management of our digital accounts and computers. Web design tasks can include designing a new website using square space, editing multimedia and setting up presentations. It is imperative that Front Desk staff be friendly, greet people on entering the building, and strive to make a customer’s visit to the Northern Rockies Lodge most enjoyable. As Front desk manager you will be team leader and therefore responsible for schedules and must maintain an oversight that the department is efficient and consistent with company policy

•Operate front desk with minimal supervision
•General office duties including filing and billing
•Greet customers at entrance – make them aware of hotel, restaurant, gas station,
RV campground and floatplane tours
•Answer phones, reply to email inquiries
•Operate gas station from front desk gas console
•Front desk nightly audit and record keeping of statistics with Microsoft Excel
•Operate cash machine and restock gift shop
• Maintaining a clean workplace, and reception area (dusting, cleaning windows, vacuuming etc)
• Maintaining our digital systems and webservices
• Website design and multimedia work
• Assisting in other departments when needed (housekeeping, service, kitchen)
•Native / near-native level of English
•Previous experience working hotel front desk or office reception
•Marketing and/or IT experience, design experience in Adobe Photoshop
•Demonstrates good knowledge of customer service and has excellent computer skills
•Canadian citizen / permanent residence or have a valid work visa
•Speak another language, especially German and French
•Tourism or marketing degree and / or practicum
• Serving it right
Download application form from our website, save and email with your resume to

Responsibilities & Qualifications

responsible for smooth operation of lodge.



Other Perks/Benefits

50 % of room and board paid back after completion of contract. Opportunities for flights with floatplane for fishing, sightseeing in the beautiful back-country o the Northern Rocky Mountains.

Recommended Training

Serving It Right

Job Application Process

complete application form or email.

Apply Now