Banquet Houseperson

  • Sheraton Vancouver Wall Centre Hotel
  • Front-line
    • Full Time | 
    • Part Time | 
    • Permanent
  • 1088 Burrard St Vancouver
  • 6 position available
  • Accessible Employer: Yes
  • Open to International applicants with valid Canadian Work permits: Yes
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Posted on January 12, 2024

Job Description


The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver’s airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run.

A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person’s talents are a credit, it is an individual’s commitment to the group effort that creates excellence.

Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless.


Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age.

Responsibilities & Qualifications



Set up all function rooms according to instructions and standards.
Communicate with the Lead Houseman and Banquet Managers to ensure that set ups are completed accurately and in a timely manner.
Maintain proper care, movement, and storage of all equipment used by the Banquet department.
Maintain and control all meeting room supplies such as mints, pens etc.
Service all meeting rooms while meeting all Banquet standards.
Upon guest request, locate and deliver convention material to designated locations.
Maintain control, inventory and delivery of boxes and materials arriving for meeting rooms.
Ensure proper communication within the Banquet team, and to other departments ie. Engineering, to prevent or overcome any challenges or obstacles to ensure great banquet service.
Will be required to act as a banquet server during busy periods.
All other duties as assigned by the Banquet Managers or Lead Porters.


Excellent guest service skills are required.
Must be available for early morning starts and late night finishes.
Living Downtown or having a vehicle is an asset.
Must have Serving it Right Certificate
Must have Food Safe Level 1
Must be able to speak, read, write and understand English, a second language is an asset.
Must have strong communication skills, both verbal and written.
Constant walking and standing is required; you must be able to exert a well-paced mobility to get to other departments in the hotel on a timely basis.
Must be able to bend, squat and lift up to 75 lbs. on regular and continuous basis.
Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuous basis.


$18.80-$20.70 per hour

Other Perks/Benefits

Dental care, Employee assistance program, Extended health care, Life insurance, RRSP match, Vision care, Explore Travel Program, Ongoing Associate Appreciation Events

Recommended Training

FOODSAFE Level 1 by Distance EducationServing It Right

Job Application Process

Please send a resume and/or cover letter attention to Human Resources

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