Job Description

Business operating as: Manteo Resort

Position Title: Food and Beverage Supervisor

Number of Available Position(s): 2

Terms of Employment: Full time & Permanent, 32-40hrs/week, 8hrs/day.

Wage: $19.00 minimum hourly

Benefits:

• Staff Accommodation
• Extended Health and Dental Benefits
• Employee and Family Assistance Program
• Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, Four Points by Sheraton, Hampton Inn & Suites Kelowna Airport, and Home2Suites Fort St John)

Language of work: English

Work Location/business address: 3762 Lakeshore Road, Kelowna BC, V1W 3L4

Company Profile:

Our spectacular Manteo Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Manteo Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private beach.

The Kelowna dining landscape is a celebration of the stunning beauty and rich natural bounty of the Okanagan Valley. Ever faithful to our locale, the restaurants at the Hotel Eldorado celebrate fresh, regional farm-to-table ingredients and local Okanagan wines with enchanting views of our surroundings.

Job Description and Responsibilities:

Under the direction of the Restaurant Manager and additional Management Team, the Restaurant Supervisor is accountable for the day-to-day operations of the restaurant including staff training, light administration and active floor management during service.

• Build and maintain relationships with guests, team members and management alike
• Show leadership in creating a culture that revolves around the experience and enjoyment of food and wine
• Demonstrate high personal integrity, business ethics and takes every opportunity to promote the venue
• Communicate the vision to all team members and lead by example.  Reinforce the Gulfstream and Four Points by Sheraton values daily, and inspires the team with his/her exciting vision for the future
• Use conflict resolution and problem solving skills
• Assist with the tracking of sales, invoicing, and managing inventory
• Conduct briefings with service staff prior to each service
• Ensure that food and service meet quality control standards
• Strive for maximum efficiency and continual improvement of staff productivity
• Participate or be aware of the Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed
• Ensure facility is well maintained, repaired and spotless at all times
• Train staff in job duties, and sanitation and safety procedures
• Set staff work schedules and monitor staff performance
• Additional duties as assigned or required

Responsibilities & Qualifications

Skills Requirements:

To successfully fill this role, you should demonstrate the following:

• Minimum 2 years’ supervisor experience in a high volume, fast paced hospitality environment.
• Must possess superior verbal and written communication skills
• Ability to demonstrate extreme organization in a fast-paced environment while acting as a team player
• Strong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned work
• Proficiency in all Microsoft Office applications including Word, Excel, PowerPoint and Outlook

• Ability to work flexible hours including evenings and weekends
• Serving it right credential an asset

Education Requirements:

• Related Post-secondary diploma/degree in Business or Hospitality an asset
• WSET Intermediate Wine Certificate or comparable not required but considered an asset

Salary/Wage

$19.00 minimum hourly

Job Application Process

Contact information/how to apply:Company Address: 3762 Lakeshore Road, Kelowna BC, V1W 3L4Phone: 250-860-1031Please go to the link here (https://eldoradoresort.applytojob.com/apply) to apply for this position or send cover letter and resume to ajackson@eldoradoresort.ca

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