Experienced Restaurant Manager

  • English Inn
  • Management
    • Full Time | 
    • Permanent
  • 429 Lampson Street Victoria
  • 1 position available
  • Accessible Employer: Yes
  • Open to International applicants with valid Canadian Work permits: No
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Posted on September 14, 2023

Job Description

Aragon is a Vancouver, Canada-based development company boasting more than 35 years of expertise in crafting distinctive residences and commercial retail spaces across North America. Our core principles are centered on fostering communities, elevating design standards, advocating for value, and driving innovation. We fearlessly challenge conventions to propel the industry forward.
As a vertically integrated enterprise, we foster collaboration across all departments to enhance the quality of homes and communities we create. Our unwavering commitment to excellence and artisanal craftsmanship is infused into every aspect of our work, spanning from land acquisition to construction and interior design.



We are excited to announce the opening of our brand-new restaurant and are seeking an experienced and dynamic Restaurant Manager to lead our team and ensure the successful launch and ongoing operations of this exciting venture. As the Restaurant Manager, you will play a crucial role in creating an exceptional dining experience for our guests, maintaining high standards of service, and maximizing profitability.


1. Leadership and Team Management:
a) Lead, train, and motivate the restaurant staff to deliver exceptional customer service and uphold the highest quality standards.
b) Create a positive and productive work environment, fostering teamwork and cooperation among employees.

2. Operations Management:
a) Oversee all aspects of daily restaurant operations, ensuring efficiency, cleanliness, and adherence to health and safety regulations.
b) Monitor inventory levels and collaborate with suppliers to ensure a timely and adequate stock of ingredients and supplies.
c) Implement cost-control measures to optimize profitability without compromising quality.

3. Guest Experience and Service Excellence:
a) Ensure that guests are provided with a memorable dining experience by maintaining impeccable service standards.
b) Respond promptly and courteously to guest feedback and resolve any issues to ensure complete guest satisfaction.

4. Financial Performance:
a) Develop and execute strategies to achieve revenue targets and profitability goals.
b) Prepare and analyze financial reports, budgets, and forecasts, and take appropriate actions to achieve financial objectives.

5. Menu Development and Innovation:
a) Collaborate with the culinary team to create and refine an enticing and innovative menu that aligns with the restaurant’s concept and customer preferences.

6. Marketing and Promotion:
a) Work closely with the marketing team to plan and execute promotional events and marketing initiatives to attract and retain customers.

7. Compliance and Regulations:
a) Ensure compliance with all relevant food safety, health, and labor regulations.
b) Stay updated on industry trends and best practices to maintain a competitive edge.

Responsibilities & Qualifications

• Proven experience as a Restaurant Manager in a high-volume and upscale dining establishment.
• Exceptional leadership and interpersonal skills to inspire and lead a diverse team effectively.
• Strong understanding of restaurant operations, financial management, and cost-control techniques.
• A track record of delivering excellent customer service and guest satisfaction.
• Proficiency in implementing and maintaining health and safety standards.
• Creative mindset to contribute to menu development and restaurant innovation.
• Excellent problem-solving and decision-making abilities, even in high-pressure situations.
• Strong verbal and written communication skills.



Recommended Training

BSAFE - BC Safety Assured For Everyone, SuperHost Foundations of Service Quality, SuperHost Service For All, Foundations of Workplace Safety (includes WHMIS), FOODSAFE Level 1 by Distance Education, Serving It Right

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