Front of House Coordinator

  • Evergreen Cultural Centre
  • Supervisory
    • Full Time | 
    • Permanent
  • 1205 Pinetree Way Coquitlam, Coquitlam
  • 1 position available
  • Accessible Employer: Yes
  • Open to International applicants with valid Canadian Work permits: Yes
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Posted on June 12, 2024

Job Description

Are you passionate about the arts and skilled at creating memorable experiences for guests? Evergreen Cultural Centre (ECC) is seeking a dynamic and enthusiastic Front of House Coordinator to join our team! This exciting event-based position is responsible for ensuring the smooth delivery of all customer-facing activities, including event planning, setup and implementation, bar management, staff and volunteer supervision, and providing artist hospitality.

Evergreen Cultural Centre Society operates a professional venue that offers arts and cultural services to the Tri-Cities area (Coquitlam, Port Coquitlam, and Port Moody). Our mission is to inspire the community by providing engaging, quality entertainment, exhibitions, and arts programs in a welcoming environment. The Centre houses a 257-seat, flexible black box theatre and a 1,500 square-foot public art gallery. The Rehearsal Hall and four art studios provide an additional 5,000 square-feet of space for Evergreen’s classes, workshops, and rentals, while the glassed-in lobby offers a spectacular view of Lafarge Lake.

Why Join Us? At ECC, we offer a fun, flexible, and creative work environment where every day brings new opportunities to connect with the community through the arts. We believe that art is integral to healthy communities and is meant to inspire people. If you share our passion for the arts and enjoy working in a vibrant, collaborative atmosphere, we want to hear from you!

About the Role: This position reports to the Executive Director and is supported by part-time assistants who help oversee events. While this offers some discretion in determining your schedule, due to the event-based nature of the work, most hours will be in the afternoons and evenings and is not eligible for remote work.

Responsibilities & Qualifications

Key Responsibilities:
• Event Hosting: Act as the consummate host for theatre presentations, events, and receptions, ensuring the comfort and safety of our patrons.
• Planning & Supervision: Plan and supervise front of house activities for both public and private events.
• Bar Management: Oversee concession operations with an entrepreneurial spirit, ensuring proper handling of food and beverages.
• Collaboration: Work closely with program managers and technical crew to ensure a common understanding of event requirements.
• Inventory Management: Ensure concession products are stocked and sourced locally, maintaining accurate records of sales and inventory.
• Regulatory Compliance: Represent ECC to the Liquor and Cannabis Regulation Branch.
• Training & Supervision: Train and supervise front of house staff and volunteers.
• Client and Artist Support: Coordinate pre- and post-event activities including reception catering, merchandise sales, and artist hospitality.
• Catering Coordination: Coordinate catering services for receptions and events.
• Additional Duties: Perform other related duties as required by the Executive Director.

What We’re Looking For:
• Excellent organizational and multitasking skills.
• Strong interpersonal and communication abilities.
• Flexibility to work varying hours, primarily afternoons, evenings, and weekends.
• Experience in event planning, hospitality, or a related field is preferred.
• Team building skills with diverse individuals
• Attention to detail
• Creative problem-solving skills, often on-the-spot
• Knowledge of Square POS systems and Microsoft Office.
• Serving it Right and Food Safe Level 1 certification.
• A passion for the arts and community engagement.
• BC driver’s license and vehicle access are preferred.
• Occupational First Aid Level 1 certification an asset (will train).



Other Perks/Benefits

Municipal Pension Plan Extended health benefits Paid vacation Sick time

Recommended Training

Serving It Right

Job Application Process

If you’re ready to bring your skills and passion for the arts to ECC, we’d love to hear from you! Please send your resume and cover letter to by Tuesday, July 2, 2024. Join us at ECC and play a pivotal role in creating unforgettable experiences that connect and inspire our community through the arts!

Apply Now