Guest Services Supervisor

  • Prestige Hotels and Resorts
  • Supervisory
    • Full Time | 
    • Permanent
  • 4411 32nd Street, Vernon, Kelowna
  • 1 position available
  • Accessible Employer: Yes
  • Open to International applicants with valid Canadian Work permits: Yes
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Posted on June 6, 2024

Job Description

Prestige Vernon Hotel currently has an opportunity for a permanent, full-time Guest Services Supervisor.

Reporting to the General Manager, the Guest Service Supervisor will provide shoulder-to-shoulder supervision of the guest service team and ensure that all guests are treated in an outstanding manner.

As a candidate for this position, you must have previous front desk and supervisory experience, excellent communication and telephone skills, and a strong attention to detail. Must also have the ability to manage multiple tasks simultaneously, along with the ability to relate to the public in a friendly and professional manner.

Responsibilities & Qualifications

Qualifications:

– Must have supervisory or hotel front desk experience
– Positive attitude and good communication skills
– Commitment to delivering a high level of customer service and a focus on building customer loyalty
– A strong attention to detail
– The ability to manage multiple tasks simultaneously
– The ability to relate to the public in a friendly and professional manner
– Strong time management skills and ability to work well under pressure
– Efficient in all Microsoft Office applications and in Property Management Systems
– Must be willing to get Level 1 First Aid
– Must be legally entitled to work in Canada

Compensation:

– Competitive hourly wage based on experience ($21 – $23 per hour)
– Prestige Benefits Package
– Retirement savings contributions upon enrollment
– Restaurant, Hotel, and Spa discounts

There are always opportunities to expand a career with Prestige Hotels & Resorts. We are 16 properties strong and are always looking for great leaders to join our team.

Salary/Wage

$21 - $23 per hour

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