Head Interpreter

  • Gulf of Georgia Cannery Society
  • Front-line
    • Full Time | 
    • Permanent
  • 12138 Fourth Avenue Richmond
  • 1 position available
  • Accessible Employer: Yes
  • Open to International applicants with valid Canadian Work permits: Yes
Apply Now

Posted on January 15, 2024

Job Description

The Gulf of Georgia Cannery, built in 1894 in the historic village of Steveston, is a living
monument to the people involved in BC’s fishing industry. The National Historic Site is operated
by the Gulf of Georgia Cannery Society, a non-profit society. Collaborating with Parks Canada,
the Society preserves the history of the BC fishing industry and presents it in an engaging and
relevant way.
We are seeking an outgoing individual to join our Heritage Interpreter team, dedicated to
providing exemplary customer service in presenting the site and its history to our visitors. Our
team and working environment exemplify inclusivity and diversity. We pride ourselves in
demonstrating open minds, open hearts and welcoming all who participate in our endeavours.
This role will enjoy a robust training program to prepare the candidate for success. The Head
Interpreter plays a leadership role on our Heritage Interpreter team by setting a positive example
for other interpreters and frontline staff.

Responsibilities & Qualifications

Responsibilities:
Visitor Services
 Under the guidance of the Visitor Services Manager and Visitor Services Coordinator
ensures a quality visitor experience through the supervision and delivery of Visitor
Services duties, including but not limited to:
o Provides quality customer service, including greeting visitors, responding to
visitor inquiries, and conducting admission and Cannery Store retail transactions.
o Responsible for opening and closing of the facility, the tills and the POS system.
o Assists in the supervision and general upkeep of the site galleries as required
during regular site hours, rentals, and special events.
o Assists with training, supervising, and evaluating interpreters on visitor services
duties, public programming, and education program delivery.
o Delivers site orientations, commercial tours, and gallery attendant duties as
required.
o Performs appropriate escalations in emergency situations.
o Supervises Heritage Interpreters and Visitor Services volunteers in the absence of
the Visitor Services Manager and Visitor Services Coordinator
o When required, schedules interpretive staff and tour guide volunteers to fill
available shifts.
 Acts as liaison between interpretive and administrative staff
 Serves on the Health and Safety committee as required
 Other duties as required by the Visitor Services Manager, Visitor Services Coordinator or
Executive Director.
Education and Group Programs
 Collaborates with the Curatorial Program Manager and Education Programs Coordinator
to assist in the preparation and delivery of all Education Programs, Out of School
Programs, and Group Programs.
 Assists with the development of training materials, educational programs & special
events as required.
Qualities:
 You are a motivated team player who can work independently
 You demonstrate initiative and strong leadership skills
 You demonstrate attention to detail
 You have strong interpersonal and communication skills
 You are dedicated to building diversity, inclusivity and fostering reconciliation within
our sector
 You enjoy being a member of a team passionate about history, community and sharing
our diverse stories.
Skills & Experience:
 2 or more years of successful delivery of quality customer service.
 Fluency in English is required, fluency in French is a strong asset
 Can demonstrate confident and engaging public speaking skills.
 Effective experience and demonstrated initiative in a leadership role
 Successful experience educating and inspiring children
 Historical interpretation is a strong asset
 Able to create engaging work opportunities for volunteers is preferred.
This position starts with 29 hours per week, changing to 36.25 hours per week on May 1. Shifts
will include weekends and holidays and may include some evenings. A vulnerable sector
screening with a police service will be required. Starting wage is $20.50 per hour, plus 4% in
lieu of vacation. This posting will remain open until filled. We are actively recruiting for this
role and only shortlisted candidates will be contacted. Apply today with a cover letter and
resume addressed to:
Andrea Park, Visitor Services Manager
Gulf of Georgia Cannery Society
12138 Fourth Avenue, Richmond, BC V7E 3J1
andrea.park@gogcannery.org
Not sure if this is the right fit for you? Contact Andrea Park at andrea.park@gogcannery.org for
more information. Only those candidates chosen for an interview will be contacted. No phone
calls please. For more information about the site, please visit: www.gulfofgeorgiacannery.org
If you are interested in working with us, but see something in this posting that excludes you,
please reach out to us. We are committed to decolonizing our practices and creating an inclusive
working environment that accommodates all backgrounds and abilities. We encourage
applications from members of groups that have been marginalized on any grounds enumerated
under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or
expression, racialization, disability, and identification as an Indigenous person.

Salary/Wage

20.50/hr

Other Perks/Benefits

Starting wage is $20.50 per hour, plus 4% in lieu of vacation

Job Application Process

email cover letter and resume

Apply Now