Housekeeping Manager

  • Sandman Hotel Group
  • Management
    • Full Time | 
    • Permanent
  • 2130 Harvey Ave, Kelowna
  • 1 position available
  • Accessible Employer: Yes
  • Open to International applicants with valid Canadian Work permits: Yes
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Posted on August 7, 2023

Job Description

The Executive Housekeeper will be responsible for ensuring the quality of cleaning and servicing for all guest rooms, and public rooms in the hotel. Their job duties are critical in the effective management of the hotel, as cleanliness is of the highest priority in the hospitality industry. Leadership, problem-solving, and decisiveness are critical for success in this role. This role will report directly to the General Manager.


Fast paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of standing, walking, standing for extended periods of time, bending, crouching, kneeling.
Superior time management and organizational skills
Strong interpersonal skills with an emphasis on leadership ability
Positive attitude, pleasant personality, and a strong ability to motivate, train, develop and guide a team
Knowledge of computers including MS Word, Excel and Internet
Knowledge of health and safety standards
Minimum 3 years housekeeping experience with a minimum of 2 years in a direct supervisory role in hotels
Knowledge of laundry operations

Responsibilities & Qualifications


Responsible for the day-to-day operation of the Housekeeping Department
Assist in recruiting and retaining a strong service oriented team
Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service
Conduct guest room and public area inspections
Monitor and manage labour efficiencies and all other departmental costs
Ordering of departmental supplies and conduct monthly linen inventories
Scheduling for Room Attendants, Public Area cleaners and Laundry staff
Maintain proper lost and found procedures.
Assist in training of new team members
Ensure Sandman Hotels, Inns & Suites policies and procedures are followed

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.


To be determined

Other Perks/Benefits

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work. PERKS Rewards & Recognition Team rates from $59 per night, Family & Friends rates too! 25% discount at our restaurants for up to 6 people Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort Ongoing Employee events, incentives & recognition Growth Opportunities- Career Advancement starts from Within Dedicated Training Program Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling Refer a friend or family and earn money! Group Life Insurance, Extended Health, Dental, Vision Care! Complimentary Stays RRSP Matching Milestone Rewards Tuition Credit Program

Job Application Process

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