Human Resources Secretary

  • Maple Leaf Property Management
  • Administration
    • Full Time | 
    • Permanent
  • 7551 Westminster Highway, Richmond, British Columbia V6X 1A3
  • 1 position available
  • Accessible Employer: Yes
  • Open to International applicants with valid Canadian Work permits: Yes
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Posted on February 9, 2024

Job Description

Based out of the Sheraton Vancouver Airport Hotel, the Human Resources Secretary will be a role model of all company policies and values. The Human Resources Secretary is a champion towards employee engagement and is active in ensuring that the hotels maintain themselves as a great place to work. This role is permanent and full-time.

Responsibilities & Qualifications

RESPONSIBILITIES (Including but not limited to):

• Creates, implements and follows company and office procedures to handle day to day administrative functions, as well as safety and security procedures and policies
• Establishes and sustains physical and electronic filing systems for employee contracts, forms and other documents
• Supports and interprets payroll and finance data regarding employee inquires and/or payroll related updates or changes
• Maintains positive relationships with employees and guests by respectfully listening to and addressing inquiries via phone, email or in person, directing them effectively with respect and tact and relaying information to appropriate personnel
• Handles and forwards incoming and outgoing external mail, emails and packages and replenishes office or hotel supplies whenever necessary
• Greets and guides hotel and conference guests or visitors with inquiries or directions
• Establishes and carries out recruitment activities including attending job fairs, preparing and posting job advertisements, screening, interviewing and hiring, guiding Hiring Managers on hiring policies and steps
• Administers all onboarding activities for all new hires including sign on paperwork, nametags, uniforms, locker assignment, system/computer logins, and other tools
• Assists with updating policies and handbooks and prepares orientation and training materials
• Organizes, attends and takes notes during meetings and appointments with employees or managers
• Plans, coordinates and communicates information to employees about awards and recognition, health benefits, internal announcements and more via communication boards, email or in person
• Produces, proofreads and distributes electronic documents for communication with team members, employees, managers and vendors
• Researches, collects and dissects data for reports, databases and lists
• Assists with employee recognition events, training programs including health & safety and new hire orientations, and brand training seminars


• No Human Resources experience required however preference will be given to those who are interested in pursuing a career in Human Resources
• Previous administrative experience required, Hospitality experience is considered an asset
• Secondary school diploma and college education required, working towards a Degree/diploma in Human Resources or Hospitality Management would be considered an asset
• Computer literate with knowledge of databasing, Windows and Microsoft 365, including Outlook, Word, Excel and PowerPoint
• Must possess excellent, interpersonal, communication and writing skills in English
• Must be able to effectively handle confidential information and matters with diplomacy and tact
• Ability to take initiative and to be a self-starter
• Strong problem solving skills and attention to detail is essential
• Must openly embrace change and have the ability to stimulate and support creativity and innovation in others
• Ability to multitask, with strong administrative & organizational skills is essential
• Desire to work in a team based environment


27.50-32.50 per hour

Other Perks/Benefits

• Dental care • Discounted or free food • Extended health care • Life insurance • On-site gym • On-site parking • RRSP match • Tuition reimbursement • Vision care • Wellness program

Job Application Process

Please apply at:

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