Job Description

WHAT IT’S ALL ABOUT
LOCAL, FUN & FRIENDLY, PROGRESSIVE, RESPECT, TEAM PLAY

Are you a people person? Are looking for a place to grow your career in hospitality? We are a group of FUN & FRIENDLY people looking for some fresh faces to add to our Crystal Lodge family!

Please Note: Only candidates who are currently legally eligible to work in Canada will be considered for this position

WHAT YOU BRING

KNOWLEDGE and EXPERIENCE – preferably 2–3 years as a people person and leader
Professionalism, passion, and a DAZZLING personality
Energetic and supportive attitude toward our business, our guests, and our environment
PROGRESSIVE and forward-thinking attitude – always looking for ways to improve the overall guest experience
Open, honest, and respectful communication – an all-around TEAM PLAYER
Multi-tasking proficiency, and effortless ability to prioritize
JUMPS into a challenging situation
Supercomputer skills – MS Office, and property management systems
Bilingual is a bonus!

WHAT WE OFFER

Staff discounts at Beacon Pub & Eatery, Table Nineteen at Nicklaus North, and other GolfBC destinations
Annual complimentary stay at the hotel!
Familiarization tours for local activities
Great employee recognition programs
Fun staff events year-round!
Flexible schedule to enjoy your favourite outdoor activities
Extended health benefits
Growth and training opportunities
A dedicated and supportive management team

*Whistler Experience Spirit Pass available for full time employees starting prior to December 1st, 2023*

Responsibilities & Qualifications

WHAT YOU’LL GET TO DO

Provide guests with a seamless experience from check-in to check-out
Manage and EXCEED their expectations
Share your KNOWLEDGE of Whistler and its surroundings
SUPPORT the wider team and enhance the overall guest experience – ski/bike/car valet, luggage handling, room deliveries, reservation calls
Approach an uncomfortable situation in a CONFIDENT and PROFESSIONAL manner
Step up in the absence of the Front Office Manager
Provide LEADERSHIP and TRAINING to new recruits
Familiarize yourself with the hotels Emergency & Crisis procedures

Salary/Wage

21.88

Apply Now