Operations Coordinator

  • Discover Holidays
  • Administration
    • Full Time | 
    • Permanent
  • 675 West Hastings Street Vancouver, Vancouver
  • 1 position available
  • Accessible Employer: Yes
  • Open to International applicants with valid Canadian Work permits: No
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Posted on July 10, 2024

Job Description

The Operations Coordinator will play a crucial role in managing various operational aspects of our business. This position requires strong organizational skills, attention to detail, and the ability to maintain effective relationships with supplier partners. Here are some key responsibilities and aspects of your role:

Responsibilities & Qualifications

• Contract Management: Ensure contracts are complete and accurate, detailing all necessary information.
• Room Block Management: Oversee room block operations, including loading blocks, release dates, blackouts, and managing inventory.
• Supplier Rate Analysis: Analyze supplier rates, handle pricing, and ensure accurate rate loading.
• Proofing Programs: Proof existing and new programs, rates, and tariffs for accuracy and completeness.
• Reservation Coordination: Coordinate reservation confirmations to ensure smooth operations.
• Supplier Relationships: Maintain effective relationships with supplier partners to support business operations.
• Schedule Maintenance: Load and maintain supplier schedules accurately.
• Website Management: Update and manage the company website to ensure information is current and accurate.
• Image Database: Create and maintain an organized image database.
• Product Tariff Management: Build and manage our product tariff to ensure competitiveness and accuracy.


• Exceptional Organizational Skills: Demonstrated ability to effectively organize and prioritize tasks with meticulous attention to detail.
• Strong Communication Skills: Excellent written and verbal communication skills to effectively convey information and collaborate with team members, clients, and suppliers.
• Proficiency with Excel: Advanced proficiency in Microsoft Excel to analyze data, create reports, and streamline processes.
• Proactive and Solution-Oriented Mindset: Ability to anticipate challenges, identify solutions, and adapt to changing priorities in a fast-paced environment.
• Team Player: Capable of working collaboratively with team members and independently when necessary to achieve common goals.
• In-depth Knowledge of Canada and Alaska: Familiarity with popular tourist destinations, activities, and cultural nuances in Canada and Alaska is preferred.
• Background in Tourism Management or Related Field: Previous experience or education in tourism management, hospitality, or a related field is advantageous.
• Passion for Travel: Genuine enthusiasm for travel and a commitment to creating exceptional travel experiences for clients.
• Canadian Permanent Residency or Working Visa Required: Applicants must possess Canadian permanent residency or a valid working visa.



Other Perks/Benefits

As a valued member of our team, you can expect a comprehensive range of benefits designed to promote employee well-being and job satisfaction, including: • Competitive Salary: Enjoy a competitive salary package commensurate with experience, with opportunities for performance-based bonuses and incentives. • Generous Vacation Allowance: Receive ample paid vacation time to explore the world and recharge. • Health and Wellness Benefits: Access to comprehensive health and wellness benefits, including medical, dental, and travel insurance coverage. • Peer Recognition and Reward Program: We foster a culture of gratitude and celebrate each other’s achievements. • Professional Development: Benefit from ongoing training and professional development opportunities to enhance your skills and advance your career in the travel industry. • Travel Perks: Embrace exclusive travel benefits, discounts, and opportunities to experience our products firsthand. • Dynamic Work Environment: Join a dynamic and passionate team dedicated to creating exceptional travel experiences for our customers. • Canadian Permanent Residency Required: Applicants must possess Canadian permanent residency.

Job Application Process

If you’re enthusiastic about travel, possess a deep understanding of Canada and Alaska, excel in technology and organization, and thrive in a fast-paced, dynamic environment, we encourage you to apply for this position. Interested candidates should submit their resumes and letters of interest to careers@discoverholidays.ca. We eagerly anticipate reviewing your application and exploring the potential for you to join our dynamic team. Don’t miss this chance to let your passion for travel shine at Discover Holidays! Apply today and embark on an exciting journey of creating extraordinary travel experiences.

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