Job Description

Business Operating as: Four Points by Sheraton Kelowna Airport

Position Title: Room Attendant

Number of Available Position(s): 3

Terms of Employment: Full time & permanent, 32-40hrs/week, 8hrs/day.

Wage: $17.00 to $17.50 Hourly

Benefits:

• Staff Accommodation
• Extended Health and Dental Benefits
• Employee and Family Assistance Program
• Options for pay increase after both six months and one year of service

• Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, Four Points by Sheraton, Hampton Inn & Suites Kelowna Airport, and Home2Suites Fort St John)

Language of work: English

Work Location/business address: 5505 Airport Way, Kelowna BC, V1V 3C3

Company Profile:

Offering a gateway to the Okanagan’s numerous outdoor activities, Four Points by Sheraton Kelowna Airport is the perfect home base for guests’ British Columbia adventures. Our location is near the Okanagan campus of the University of British Columbia, as well as scenic lakes, golf courses and wineries. Professionals appreciate our on-site meeting spaces and active travelers love our fitness center and indoor swimming pool.

Job Description and Responsibilities:

To provide our guests a clean and comfortable room every day while achieving high standards of cleanliness. Must be a people person and have a genuine desire to provide outstanding customer service to all of our guests.

• Performs routine duties in cleaning and servicing of guest rooms and public areas
• Maintain linens, towels and guest supplies in guest rooms
• Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture
• Make beds, change sheets and distribute clean towels and toiletries
• Notifies management of any damage to guest rooms and ensures rooms are made ready for occupancy
• Assists in room inspection of the cleaned guest room
• Submit maintenance requests for repairs and work and safety hazards
• Knowledge of cleaning systems and chemicals
• Follow company health & safety and security procedures
• Welcome and acknowledge guests; anticipate and address guests needs
• Communicate information to the appropriate hotel personnel on any concerns or issues
• Maintaining the hotels cleaning standards and exceeding standard expectations
• Follow lost and found procedures, bagging and tagging accurately
• Provide exceptional customer service to guests by clearly communicating and resolving challenges to guest satisfaction
• Assisting other departments when necessary and available
• Comply with all standard operating procedures and policies of Four Points by Sheraton Kelowna Airport
• Perform other related duties assigned by the management team

Responsibilities & Qualifications

Skills Requirements:

 

• Works well under pressure, can multi-task and is able to prioritize
• Possess a keen eye for detail
• Self-starter, with time management and organizational skills
• Excellent communication skills (verbal and written)
• Knowledge of WHIMS and chemical use is an asset
• Flexible, efficient and punctual
• Able to work independently, or in a team environment
• Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance
• Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time
• Available to work varied shifts: days, weekends and holidays
• Must be legally entitled to work in Canada without restriction

Salary/Wage

$17.00 to $17.50 Hourly

Job Application Process

Contact information/how to apply:Mailing address: 5505 Airport Way, Kelowna BC, V1V 3C3Phone: 250-765-9042Please go to the link here (https://fourpointskelownaairport.applytojob.com/apply) to apply for this position or email resume and cover letter to hayley.stockton@fouropintskelowna.com

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