Room Attendant

  • Argus Hospitality Group
  • Other
    • Full Time | 
    • Permanent
  • 3762 Lakeshore Road
  • 5 position available
  • Assessible Employer: Yes
  • Open to International applicants with valid Canadian Work permits: Yes
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Posted on May 29, 2023

Job Description

Business operating as: Manteo Resort

Position Title: Room Attendant

Number of Available Position(s): 5

Terms of Employment: Full time & Permanent, 32-40hrs/week, 8hrs/day.

Wage: $17.00 to $17.50 Hourly


  • Staff Accommodation
  • Extended Health and Dental Benefits
  • Employee and Family Assistance Program
  • Options for pay increase after both six months and one year of service
  • Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, Four Points by Sheraton, Hampton Inn & Suites Kelowna Airport, and Home2Suites Fort St John)

Language of work: English

Work Location/business address:  3762 Lakeshore Road, Kelowna BC, V1W 3L4

Company Profile:

Our spectacular Manteo Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Manteo Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private beach.

Job Description and Responsibilities:

To provide our guests a clean and comfortable room every day while achieving high standards of cleanliness. Must be a people person and have a genuine desire to provide outstanding customer service to all of our guests.

  • Performs routine duties in cleaning and servicing of guest rooms and public areas
  • Maintain linens, towels and guest supplies in guest rooms
  • Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture
  • Make beds, change sheets and distribute clean towels and toiletries
  • Notifies management of any damage to guest rooms and ensures rooms are made ready for occupancy
  • Collects guest items from the room after checkout and report to lost and found
  • Assists in room inspection of the cleaned guest room
  • Submit maintenance requests for repairs and work and safety hazards
  • Knowledge of cleaning systems and chemicals
  • Follow company health & safety and security procedures
  • Welcome and acknowledge guests; anticipate and address guests needs
  • Communicate information to the appropriate hotel personnel on any concerns or issues
  • Maintaining the hotels cleaning standards and exceeding standard expectations
  • Follow lost and found procedures, bagging and tagging accurately
  • Provide exceptional customer service to guests by clearly communicating and resolving challenges to guest satisfaction
  • Assisting other departments when necessary and available
  • Comply with all standard operating procedures and policies of Hotel Eldorado at Eldorado Resort
  • Perform other related duties assigned by the management team

Responsibilities & Qualifications

Skills Requirements:

·         Works well under pressure, can multi-task and is able to prioritize

·         Possess a keen eye for detail

·         Self-starter, with time management and organizational skills

·         Excellent communication skills (verbal and written)

·         Knowledge of WHIMS and chemical use is an asset

·         Flexible, efficient and punctual

·         Able to work independently, or team environment

·         Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance

·         Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time

·         Available to work varied shifts: days, weekends and holidays

·        Must be legally entitled to work in Canada without restriction.


$17.00 to $17.50 Hourly

Job Application Process

Contact information/how to apply:Mailing address: 3762 Lakeshore Road, Kelowna BC, V1W 3L4Phone: 250-860-1031Please go to the link here ( to apply for this position or email resume and cover letter to

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