Job Description

Business Operating as: Hampton Inn and Suites Kelowna Airport

Position Title: Room Attendant

Number of Available Position(s): 3

Terms of Employment: Full time & permanent, 32-40hrs/week, 8hrs/day.

Wage: $17.00 to $17.50 Hourly

Benefits:

• Staff Accommodation
• Extended Health and Dental Benefits
• Employee and Family Assistance Program
•  Options for pay increase after both six months and one year of service

• Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, Four Points by Sheraton, Hampton Inn & Suites Kelowna Airport, and Home2Suites Fort St John)

Language of work: English

Work Location/business address: 1665 Innovation Drive, Kelowna BC, V1V 2Y9

Company Profile:  

Nestled among the stunning mountains and lakes of British Columbia, our hotel is right across the highway from Kelowna International Airport. Several golf courses, UBC Okanagan, and Okanagan Lake access are within 10 km. Our services include free breakfast, free WiFi, and 24-hour airport shuttles.

Job Description and Responsibilities:

To provide our guests a clean and comfortable room every day while achieving high standards of cleanliness. Must be a people person and have a genuine desire to provide outstanding customer service to all of our guests.

·         Performs routine duties in cleaning and servicing of guest rooms and public areas

·         Maintain linens, towels and guest supplies in guest rooms

·         Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture

·         Make beds, change sheets and distribute clean towels and toiletries

·         Notifies management of any damage to guest rooms and ensures rooms are made ready for occupancy

·         Assists in room inspection of the cleaned guest room

·         Submit maintenance requests for repairs and work and safety hazards

·         Knowledge of cleaning systems and chemicals

·         Follow company health & safety and security procedures

·         Welcome and acknowledge guests; anticipate and address guests needs

·         Communicate information to the appropriate hotel personnel on any concerns or issues

·         Maintaining the hotels cleaning standards and exceeding standard expectations

·         Follow lost and found procedures, bagging and tagging accurately

·         Provide exceptional customer service to guests by clearly communicating and resolving challenges to guest satisfaction

·         Assisting other departments when necessary and available

·         Comply with all standard operating procedures and policies of Hampton Inn & Suites Kelowna Airport

·         Perform other related duties assigned by the management team

Responsibilities & Qualifications

Skills Requirements:

 

• Works well under pressure, can multi-task and is able to prioritize
• Possess a keen eye for detail
• Self-starter, with time management and organizational skills
• Excellent communication skills (verbal and written)
• Knowledge of WHIMS and chemical use an asset
• Flexible, efficient and punctual
• Able to work independently, or team environment
• Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance
• Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time
• Available to work varied shifts: days, weekends and holidays
• Must be legally entitled to work in Canada without restriction

Salary/Wage

$17.00 to $17.50 Hourly

Job Application Process

Contact information/how to apply:Mailing address: 1665 Innovation Drive, Kelowna BC, V1V 2Y9Phone: 250-765-9042Please go to the link here (https://hamptoninnsuiteskelownaairport.applytojob.com/apply) to apply for this position or email resume and cover letter to emily.meyboom@fourpointskelowna.com

Apply Now