Security Officer – Safety Services

  • Sheraton Vancouver Wall Centre Hotel
  • Front-line
    • Full Time | 
    • Part Time | 
    • Permanent
  • 1088 Burrard St Vancouver
  • 1 position available
  • Accessible Employer: Yes
  • Open to International applicants with valid Canadian Work permits: Yes
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Posted on January 2, 2024

Job Description


The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver’s airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run.

A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person’s talents are a credit, it is an individual’s commitment to the group effort that creates excellence.

Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless.


Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age.

Responsibilities & Qualifications


Patrol assigned property to ensure the safety of clients and employees and to protect all property assets.
Answer house calls, radios, assist clients and staff members with respect to safety, security and business operation.
Initiate and follow-up all investigations of crimes committed against property and persons.
Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow up with clients, visitors and staff members, documenting all contacts.
Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring and shift activity log.
Performing basic routine maintenance tasks and troubleshoot various equipment on site.


Must be available for graveyard shift work.
Must have BST.
Advanced Security Training is an asset.
Level 2 First Aid Certificate is an asset.
Previous experience in a related field is an asset.
The ability to stand and exert well-paced mobility for up to 4 hours in length.
Pass a criminal background check by police.
Excellent communication skills, both verbal and written, in the English language; a second language is an asset.
Strong computer skills and organizational skills.
Must possess outstanding, pro-active guest service skills, a professional presentation and excellent communication and interpersonal skills.
Must be flexible to work varying schedules, including graveyards, late nights and early morning shifts.
Work well under pressure and as part of a professional team.
Previous security experience in a high volume establishment.
A good physical condition, as this position requires constant walking, standing, and bending.
All associates are required to be fully vaccinated with at least 2 doses of the Covid Vaccine and will be asked to provide their Canadian QR code as proof.


$26.00 - $31.00 per hour

Other Perks/Benefits

Dental care, Employee assistance program, Extended health care, Life insurance, RRSP match, Vision care, Explore Travel Program, Ongoing Associate Appreciation Events

Job Application Process

Please send a resume and/or cover letter attention to Human Resources

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