Job Description

SKY Helicopters Tour Guide

GO ABOVE AND BEYOND

At SKY Helicopters, we are redefining helicopter adventures. From world-class sightseeing experiences to providing the perfect setting for once-in-a-lifetime moments, we pride ourselves on going above and beyond to deliver adventures our guests will never forget.

WHY WE NEED YOU

We are looking for experienced professional drivers with a personality to provide industry leading guest service and commentary while guiding our guests between Downtown Vancouver and our state of the art SKY Hangar at Pitt Meadows Airport.

HOW YOU’LL MAKE AN IMPACT

Make first Impressions: At SKY Helicopters, we put our guests first, from the moment they book their adventure. Our shuttle guides are responsible for picking up and greeting guests, ensuring the experience goes as smoothly as possible is key to starting the day off right.
Be more than a shuttle: Provide an active and engaging “mini-tour” for up to 14 guests while driving from Downtown Vancouver to SKY Hangar.
Think on your feet: Proactively/independently problem solve and adapt to changes in the daily schedule, guest accommodations, last minute bookings and any other unforeseen things that may pop up – all while keeping a smile on your face 🙂

Responsibilities & Qualifications

Perform daily pre and post trip inspections
Greet all guests punctually at scheduled pickup times
Outline the tour and timeline before beginning
Clearly and articulately provide information to guests in an engaging manner
Answer any questions that the guests have

Demonstrate extensive knowledge of SKY Helicopters, SKY Hangar and related topics
Uphold our high standards of customer service and remain calm, friendly, and enthusiastic at all times

REQUIREMENTS

Class 4 BC Driver’s Licence
Previous customer service experience
Legally eligible to work in Canada
Comfortable lifting luggage, up to 50 lbs
Fluency in English (written and spoken)
Able to reliably commute to SKY Hangar in Pitt Meadows

NICE TO HAVE

In-depth knowledge of history and geography of Metro Vancouver, including Vancouver, Burnaby, Surrey, Maple Ridge, Port Coquitlam and Pitt Meadows
You know your way around Downtown Vancouver
Able to speak a second language
Previous experience in tourism/hospitality

Salary/Wage

22 + Gratuities

Other Perks/Benefits

A full time or part-time seasonal schedule Competitive wage ($22/hr), plus potential for additional gratuities A fun, passionate, supportive, social work environment

Recommended Training

SuperHost Service For All

Job Application Process

Email Resume & Cover Letter

Apply Now