Track Worker – Whistler Sliding Centre

  • Whistler Sport Legacies
  • Other
    • Not Applicable | 
    • Seasonal
  • 4910 Glacier Lane, Whistler
  • Accessible Employer: No
  • Open to International applicants with valid Canadian Work permits: Yes
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Posted on July 25, 2023

Job Description

Whistler Sliding Centre is a world-class bobsleigh, skeleton and luge facility for athletes of all levels, and a legacy venue of the 2010 Olympic Winter Games. Public visitors can try the sports in unique passenger bobsleigh and public skeleton rides. Aspiring athletes and recreational participants from novice to advanced level can learn to slide in sport programs in luge, skeleton and bobsleigh. As we are a non-profit organization, all proceeds from public programs go directly towards growing sport and supporting sliding athletes.

Track Worker executes the safe and efficient operation of the Bobsleigh, Skeleton and Luge Track at Whistler Sliding Centre. Under the direction of the Senior Supervisor, Track Operations / Lead, Track Operations, this role is responsible for all preparation, repairs and maintenance of the track.

Winter season 2023/2024 commencing September for: Casual, Part Time or Full Time role requires ability to work weekends and evenings.

Ask about affordable staff accommodation in our brand new facility for seasonal full time role.

Responsibilities & Qualifications

Daily preparation, repairs and maintenance of the Track sliding surface including: shoveling, sweeping, spritzing, slushing, and scraping
Execute Track clearances, identify and report safety hazards
Set and maintain Track shading systems as needed
Maintain safe access to public areas by participating in manual snow removal as needed
Repair Track systems as directed
Sled transportation (driving):
Safe operation of trucks and all terrain type vehicles for transporting athletes, guests, and/or equipment
Assist with moving sleds and equipment
Assist with snow removal to ensure safe access to all areas
Perform daily machine checks including pre start up inspections, shut down and post operational procedures including documentation regarding machine maintenance per established protocols
Facilitate Track public and sport programming; including domestic and international competitions as well as special events
Greet visitors (athletes, coaches, public), and assist them to register for the product/service of their choice (e.g. assist athletes with sign-in process; assist the general public with the purchase of appropriate tour and/or ride products)
Deliver orientation sessions for athletes and public programs (both in the Guest Services building and track-side when assisting with the delivery of public tours and rides)
Support WSL departments including guest services to facilitate sport and public programs (Bobsleigh and Skeleton Sport Experience). Duties include, but are not limited to:
Gather and process participant information and waivers
Equipment safety inspections, e.g., helmets
Lead program safety presentation
Shuttle/walk participants to start and return
Safely unload sled into ready position
Safely load guests into sled
Recap safety components and final check of guest equipment and comfort level
Assist pilots at Finish Dock, and assist guests to unload safely
Set up and operate camera for guest photos
Adhere to all operational and safety procedures including, radio protocol and wearing PPE when required; including ‘creepers’ while on-ice
Assist in general up-keep of all areas, including the daily set up of equipment and displays indoors and outdoors
Foster a strong culture of health & safety; work with Human Resources and Safety to ensure all Work Safe BC and Technical Safety BC requirements are met
Carry out Whistler Sport Legacies’ AIM philosophy: All Interactions Matter
Assist team with other duties as assigned or required
Position Requirements


High School diploma or equivalent required
Guest Service experience required
Strong mechanical aptitude required
Relevant trade experience in the following trades preferred:
Manual labour experience with finishing detail preferred
General knowledge of Whistler Sliding Centre venue, and Bobsleigh, Luge, Skeleton sports, and high performance training an asset
Valid Class 5 BC driver’s license an asset

Strong interpersonal and communications skills: written and oral
Organizational, computer and adaptive skills
Safety conscious to ensure safety of guests, athletes, staff
Willingness to assist other team members (at times outside of the department) as needed and requested
Passion for exceptional customer service is essential

Fluency in English required
Physical Requirements

Ability to work outdoors in variable weather conditions
Ability to stand for long periods of time
Ability to regularly lift 50lbs

Other Perks/Benefits

Affordable accommodation for seasonal full time role Competitive wage Benefits package and perks including health & wellness options - see website for details

Job Application Process

To apply, visit our website and follow the employment prompts.

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