Tourism Ucluelet – Visitor Information Counsellor

  • 4VI - Tourism Association of Vancouver Island
  • Front-line
    • Full Time | 
    • Part Time | 
    • Casual/On-call
    • Permanent
  • 2791 Pacific Rim Highway Ucluelet, BC V0R 3A0
  • 3 position available
  • Accessible Employer: Yes
  • Open to International applicants with valid Canadian Work permits: Yes
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Posted on January 3, 2024

Job Description

This position is with Tourism Ucluelet. 4VI has been contracted by Tourism Ucluelet to supply visitor services and will be supervising visitor services staff on behalf of Tourism Ucluelet.

– Providing outstanding customer service to visitors from around the world
– Assisting visitors in customizing experiences and connecting them to local businesses to fulfill their holiday needs.
– Important link between the visitor and tourism industry in our community
– Promote the ideals of the community and area to offer a fully immersive experience to visitors
– Maintain a positive working relationship with our stakeholders
– Create and maintain a welcome and friendly visitor centre
– Communicate to all visitors, local businesses, and co-workers in a friendly and professional manner in-person, via email and through social media.
– Assist visitors with securing activities, accommodations and parks passes as required
– Handle sales transactions for retail; also conducting opening and closing cash procedures
– Record and maintain accurate visitor services data
– Keep merchandise area well stocked; also, storage maintained and orderly
– Participate in training opportunities
– Uphold Tourism Ucluelet values of a positive inclusive working environment
– Any other duties requested by the Visitor Services Manager, Supervisor or Executive Director

Responsibilities & Qualifications

– Experience in hospitality/ tourism/customer service/sales an asset
– Previous experience in sales, inventory and cash handling an asset
– Clear communication skills, written, verbal and phone
– Knowledge of local area
– Knowledge of Microsoft Operating systems
– Able to work in a high-volume fast-paced environment
– Can work independently and in a team environment
– Second language an asset but not required



Other Perks/Benefits

Flexible hours

Job Application Process

Email Dino Tsembelis

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