Visitor Information Counsellor

  • Destination Greater Victoria
  • Front-line
    • Full Time | 
    • Part Time | 
    • Seasonal
  • 812 Wharf St, Victoria
  • 5 position available
  • Accessible Employer: No
  • Open to International applicants with valid Canadian Work permits: Yes
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Posted on January 12, 2024

Job Description

Destination Greater Victoria is a dynamic destination marketing organization looking to add to our talented team. With a membership of over 950 businesses, we offer a fast-paced, positive, and results-oriented culture. We offer a unique opportunity to contribute to the tourism industry and work collaboratively with a variety of local businesses to drive year-round sustainable growth for Greater Victoria.

Summary of the role:
The Visitor Information Counsellor (VIC) shows excellence in customer service and revenue generation. VIC’s have the vital role of selling our member businesses’ attractions, services, and products to visitors/locals and ensuring they receive the information needed to have an unforgettable stay in Greater Victoria and beyond. The intention is to work on return visits and to extend the length of stay within the region and beyond. This position offers the opportunity for a professional, sales driven individual to be a positive contributor in a vibrant and dynamic industry.

Wage: $20/hour – plus a bonus of up to $450 will be paid upon completion of contract.
If you think you will make a great addition to Destination Greater Victoria’s dynamic and energetic team, please apply with a cover letter and resume here:

A copy of the complete job description can also be found through the link above. In your cover letter, please indicate if you are looking for part-time or full-time work.

This position will remain open until February 9, 2024.

DGV is committed to creating a diverse, multicultural environment and we welcome team members of all backgrounds and cultures including Inuit, Metis, Indigenous, status, non-status, and non-Indigenous. Employment preference will be given to persons of Indigenous ancestry (please self-identify) as per Section 41 of the BC Human Rights Code and in recognition that local indigenous knowledge is an asset. DGV’s selection of employees is based on the criteria identified in the job description so that the best-qualified applicants are chosen.

Responsibilities & Qualifications

We are looking for Part-Time and Full-Time seasonal team members for the months of April to October. The ideal candidate for this role would have:
• Experience working in a front-line sales-based customer service role.
• Experience working in the tourism industry is an asset.
• Strong knowledge of Greater Victoria, Vancouver Island, surrounding
areas and BC.
• Strong knowledge of local attractions, transportation and
• They will be an energetic, approachable, sales-driven, and solutions-
focused team player.

Team members at the Visitor Centre are also able to:
• Ability to work up to 8 hours a day, and to stand for extended
periods of time.
• Ability to lift 40lbs.
• Ability to respond to safety emergencies is an asset.
• Flexibility to work at different venues in the Greater Victoria area as


20 per hour

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