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Banquet Server

Company: 
Delta Victoria Ocean Pointe Resort & Spa
Job Address: 
100 Harbour Road
Victoria, BC V9A 0G1
Job Type: 
Part Time
Job Status: 
Permanent
Job Level: 
Front-line
Job Description: 

Position:  Banquet Server
Status: Part Time, Permanent
Reports To: Banquet Manager

*** Must be available to work weekend and evening shifts ***

Objective:
The Banquet Server will work with the Banquet Team in preparing banquet rooms for service and in providing professional and friendly service to guests attending banquet functions.

Responsibilities:
The Banquet Server is responsible for room and table preparations, serving food and beverages and table clearing to the ware washing areas. Other related activities and duties may be assigned.

Job Summary

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Pick-up trays and clean tables as needed to ensure a clean dining area. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.

Job Requirements

Qualifications: 

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Salary: 
$11.67 per hour plus gratuities
Application Process: 

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Go to jobs.marriott.com.
Enter Requisition #17000GYP in the Keyword or Job Number field and click Search and Apply.
Click on the Job Title.
Click on the Apply button at the bottom of the job description page and complete the application.

Post Date:
Friday March 17, 2017

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