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Bell Services Agent / Valet / Concierge

Opus Hotel
Job Address: 
322 Davie St.
Vancouver, BC V6B 5Z6
Job Type: 
Full Time
Job Status: 
Job Level: 
Job Description: 

Foremost will act as an ambassador for OPUS Vancouver in meeting and greeting all guests. The position will be responsible for the handling of luggage and all other deliveries within the hotel. Will be responsible for the parking and retrieval of guest vehicles as well. Will report directly to the Manager on Duty.


  • Meet and greet all guests with intuitive service
  • Handle all deliveries to guest rooms and public areas
  • Assist with room service and banquet when necessary
  • Will look after the parking and retrieval of all guest and restaurant patrons' vehicles, as well as monitoring the front door
  • Assist with transportation requests or arrangements, including driving guests in the hotel car to downtown destinations
  • Educated and aware of all WHMIS standards and safe work procedures
  • Trained and responsible for Occupational First Aid procedures
  • Will act as the ambassador of the hotel in representing the General Manager in all situations with guests
  • Contribute an energetic and positive attitude to the overall hotel atmosphere
  • Must be able to work shift work, including weekends
  • Assist the Guest Service Associate with operations at the front desk
  • Assist guests with stellar concierge direction

Job Requirements

  • Contributes an energetic and positive attitude to the Hotel atmosphere.
  • Person must possess excellent interpersonal and communication skills.
  • Focus will be on providing a high level of professional and friendly service to each and every guest.
  • Position will require a fair amount of physical work as well as long periods of standing.
  • The position will require a high degree of efficiency and initiative.
  • Candidates will be required to have a solid understanding of the Vancouver and its attractions, with a focus on Yaletown.
  • Prior knowledge of Opera or other computer applications is an asset. 
Application Process: 
  • Valid BC drivers license mandatory + ability to drive a manual shift (standard) vehicle.
  • A strong grasp of the English language in both verbal and written forms is mandatory. 
  • Applicants must have permission to work in Canada. 
Sunday July 15, 2018
Post Date:
Tuesday June 12, 2018


go2HR is a great resource for all tourism jobs in BC. The go2HR Job Board has proven very successful in helping me find my current and past jobs in the tourism industry. It’s very easy to search for desired jobs and filter them by location.

Sarah Tough, Visitor Experiences Specialist
Tourism Langley