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Concierge

Company: 
Victoria Marriott Inner Harbour Hotel
Job Address: 
728 Humboldt St
Victoria, BC V8W 3Z5
Job Type: 
Full Time
Job Status: 
Seasonal
Job Level: 
Front-line
Job Description: 

The Victoria Marriott Inner Harbour Hotel is a full service, four diamond property overlooking Victoria’s historic and charming downtown, located just steps from world class attractions, venues and dining. Boasting 236 elegantly appointed rooms and suites coupled with 5,000 square feet of functional meeting space, The Victoria Marriott is consistently ranked the number one full service Marriott in Canada for overall guest satisfaction.

The Victoria Marriott is currently recruiting for the position of Concierge, Full Time Seasonal. The position is from Mid-April, 2017 to Mid-October 2017 and involves a variety of duties including but not limited to:

  • Provide prompt, courteous and efficient service to our Hotel guests and Concierge Lounge guests.
  • Provide guests with information about attractions, facilities, services and activities in or outside the hotel.
  • Make guest reservations for transportation, dining, attractions and other forms of entertainment as requested.
  • Coordinate guest requests for special services or equipment with the appropriate departments.
  • Provide concise and accurate directions as required.
  • Respond to all guest problems and concerns.
  • Provide a consistently high standard of service.
  • Confidently anticipate and respond to needs and expectations of our guests.
  • Ensure a clean and safe working environment.
  • Oversee and ensure the daily Food & Beverage service in the Concierge lounge is maintained and served within the Marriott Brand Standards.
  • Other duties as assigned.

Job Requirements

Qualifications: 
  • Previous experience in a similar position preferred.
  • Comprehensive knowledge of Victoria/Vancouver and surrounding areas.
  • Serving It Right certified.
  • FOODSAFE Certified.
  • Demonstrated computer skills.
  • Flexible schedule with the ability to work mornings and evenings as well as weekend shifts as required.
  • Excellent communication and organizational skills.
  • Able to stand and or walk for extended periods of time
  • Able to lift push or pull up to 50 lbs
  • Must be available to work all summer between mid-April to mid-October.
Application Process: 

Please submit resume and cover letter by email by clicking on the Apply Now button below.

We thank all applicants for their interest but please note only those chosen for an interview will be contacted.

Post Date:
Wednesday March 15, 2017

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