Reporting to the Operations Manager, the Fleet Coordinator will be primarily accountable for ensuring our fleet is excellently maintained and up to all safety standards, as well as ensuring driver guides are trained in safety, cleaning protocols and all aspects of professional driving. The fleet coordinator will also assist the Operations Manager with driver recruitment, driver training, vehicle administration, weekend departures and on-call duties.
Specific duties may include but are not limited to:
Organize and keep up-to-date all required fleet documentation & permits; Including Commercial Vehicle Inspections, NSC, Insurance, PTB Certification, DOT Update, repair logs, fuel logs
Maintain and inspect driver logs through Big Road /Fleet Complete ELD log monitoring, as well as enforcing rules with drivers
Oversee maintenance of the in-house fleet of 7+ mini-coaches
Schedule CVIP inspections
Schedule bi-annual driver check-ups
Regular service (on schedule)
Repair or arrange repairs on vehicles to keep them in safe service
Cleaning – ensuring guides are cleaning vehicles and inspection is conducted regularly. Ensuring that there are enough cleaning supplies in the vehicles for Covid Safety protocols
Organize e-documentation and hard copy filing of all things fleet & driver-guide related
Have the ability to assess problems and do repairs and maintenance
Oversee bus yard, including maintaining an inventory of supplies and equipment at the yard
Driver Guide and Driver HR:
Assist the Operations Manager with the recruitment, training, and evaluation of driver guides and drivers
Conduct on-going driver training
Maintain driver guide and driver records
Improve existing driver-guide training
Assist with scheduling when required
Tour Guiding / Driving – From time to time, you will also be expected to guide and/or drive groups on tours and excursions, particularly in emergency situations (i.e. if a guide fails to show up for a tour / if we have a bus breakdown and need to shuttle passengers, etc.)
Logistics and Operations:
Assist in organizing our fleet and drivers according to the on-going and custom tours schedules, ensuring that they aren’t overbooked and are being utilized as much as possible
Assist in managing our relationships with outsourced transportation reservations with suppliers, including Charter Bus Lines, Universal Coach Lines, Wilson’s, Third Wave, etc.
Identify when our buses will be used for trips that we previously planned on using a charter bus for and assist in ensuring the charter buses are cancelled in time according to cancellation policies.
Review new tour/custom tour itineraries to ensure they comply with driver hours
Ensure equipment and supplies such as Tents, Sleeping bags, Ski gear is loaded into appropriate vehicles
Maintain equipment and supply inventory at the yard
Assist our drivers while they are on tour (via phone call) if they have any fleet-related questions or concerns.
The typical work week will be five days a week, which includes weekends depending on operations.
Per Hour Schedule (Clock in and Out )
Willingness to go above and beyond
Work well in a team environment promoting a positive attitude within the operations department
Ability to lead, inspire and evaluate the driver guides and drivers
Excellent decision-making skills, an ability to handle stressful situations and work under pressure
Possess excellent organizational, multi-tasking and communication skills
High level of proficiency with MS Excel / Google Sheets
Commitment to ensuring that our suppliers’ policies and procedures are being adhered to
Commitment to the company’s objectives and core values
Knowledge, understanding and a passion for the tourism/travel industry
Flexibility due to the dynamic nature of the industry
Class 4 unrestricted or Class 2 drivers licence mandatory
Basic mechanical experience mandatory, advanced knowledge and experience an asset
Tour Guide experience an asset
Ability to speak a second language an asset
PLEASE APPLY VIA OUR WEBSITE
This is a part-time per-hour position to start but will become full-time when tourism picks up.
Approx. 20-30 hours per week (this includes driving and possible guiding duties until more full-time driver-guides become available and workload increases)
We would like to see this position eventually grow into a full-time position with added duties and responsibilities within the Operations department.APPLY NOW! • FLEET COORDINATOR & PART-TIME DRIVER-GUIDE • Discover Canada Tours
Post Date: February 23, 2021 Deadline for Application: May 1, 2021
820-1111 Melville Street
Created in 2005, Discover Canada Tours, is a division of UNIGLOBE Specialty Travel Ltd (UST); a full-service travel management company based in Vancouver, B.C, which has been in business since 1988 and is fully insured as a tour operator with BCPCA.
Discover Canada Tours (DCT) is the largest student, youth tour operator in Western Canada. Under the Umbrella of DCT is Club ESL, DC Student Adventures (DCSA), and Destination Snow. DCT operates guided year-round adventure travel, specifically designed for the youth market (age 18–35). These tours provide unique and exciting adventures along with a fun and interactive experience. Regular tour itineraries range in duration from 1-day to 2-weeks and we also create custom itineraries to suit various budget and duration preferences. Club ESL offers a full spectrum of services for international students (19+), DCSA provides tours and activities for elementary & high school age students, and Destination Snow is a ski/board bus tour specialist.
Everyone that works for Discover Canada Tours has a passion for travel and meeting people from all over the world. We truly care about each and every one of our guests and strive to give them “the time of their lives“. Everyone in our organization is committed to this belief and will not hesitate to go above and beyond to make sure each guest is having a wonderful experience. We are looking for people to join our team that possess a great personality, a passion for travel, and a commitment to excellence.