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Housekeeping Room Attendant- The Sutton Place Hotel Revelstoke Mountain Resort

Company: 
Sutton Place Hotels
Job Address: 
2950 Camozzi Rd, Revelstoke
Revelstoke, BC V0E 2S0
Job Type: 
Full Time
Job Status: 
Permanent
Job Description: 

The Sutton Place Hotel At Revelstoke Mountain Resort is looking for Full Time Housekeeping Room Attendants. The Room Attendant will promote a positive image of the property to guests, and must be pleasant, friendly and able to address problems or special requests. The Room Attendant must understand his/her role as brand ambassador and provide positive brand experiences to all customers.

Job Duties:

  • Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner.
  • Ensures all lost property items left in guest rooms are recorded on the worksheet and handed into the Supervisor/Manager at the end of the shift.
  • Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk.
  • Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times.
  • Maintains an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures.
  • Reports any unusual or suspicious persons/activities happening in the area of security to the manager
  • Reports any maintenance issues including burned out light bulbs
  • Puts stationary in folder along with pens and places in desk drawer
  • Check under bed, drawers, and closet for left behind articles and or trash.
  • Cleans sink and fixtures
  • Restock all terry, soap, glasses, comment cards, coffee and other amenities
  • Clean coffee pots when needed, - ensures pots are plugged in
  • Arrange furniture following use by guests
  • Deliver and retrieve items on loan to guests e.g. iron and ironing boards
  • Ensure security of guest rooms and privacy of guests

Benefits:

Provincial Medical, Group Life Insurance, Extended Health, Dental, Vision Care for full-time employment only.
Discounted stays at Sandman Hotels for employees, their families, and friends.
Third Party partnership discounts for all employees

Job Requirements

Qualifications: 
  • No education or experience required, we will train one on one
  • Ability to follow instruction
  • Good communication skills are an asset
  • Workplace Hazardous Materials Information System (WHMIS) is an asset
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Professional appearance and manners

Work Conditions:

  • Manual dexterity required to use various cleaning apparatus and supplies.
  • Ability to lift up to 30 pounds
  • Regular physical activity including walking, standing, sitting, lifting, crouching and kneeling.
  • Applicants who do not already have legal permission to work in Canada will not be considered.
Salary: 
tbc
Application Process: 
Deadline: 
Friday December 15, 2017
Post Date:
Wednesday October 11, 2017

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Tourism Langley