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Night Auditor (Part-time)

Company: 
Copper Point Resort
Job Address: 
760 Cooper Road
Invermere, BC V0A 1K2
Status: 
Part-time
Job Level: 
Front-line
Job Description: 

The incumbent will be responsible for Front Desk duties during the night shift, including but not limited to, credit and debit card balancing, reconciliations, and reports generation.

Job Responsibilities:

  • Balance credit and debit cards transactions
  • Conduct rooms audit and verification of rate over-rides
  • Balance the preliminary audit
  • Reset and backup the point-of-sale (POS) system
  • Prepare front desk and reconciliation reports
  • Generate night security report
  • Reconcile daily manual postings and adjustments
  • Balance daily long distance telephone charges
  • Allocate charges according to standing procedures
  • Prepare daily statistics report and all other internal reports as required
  • Complete the Night Audit Procedures. Distribute room bills
  • Follow cash handling and posting procedures pertaining to guest folio charges, including corrections and adjustments
  • Accountable for any shortages and overages
  • Handle safe deposit boxes in accordance with hotel procedures
  • Perform Front Desk duties as required; including but not limited to, check in and check out
  • Stay up-to-date on rooms inventory, rates, packages, promotions and discounts
  • Maintain a thorough knowledge of rooms types, features, and location
  • Develop a thorough understanding of reservations, including making, cancelling and guaranteeing reservations
  • Develop a solid understanding of the hotel’s property management system, electronic key system, the credit card/debit card terminal, and the in-room movie / computer system
  • Notify Housekeeping of late departures, early arrivals, special requests and day rooms
  • Answer all telephone calls in a friendly and courteous manner. Transfer calls internally and assist guests with the voice mail system
  • If not automated, ensure all wake-up calls have been entered accurately. Set up wake-up call when requested by guest
  • Read and initial the log book and bulletin board daily to keep updated on all current information
  • Check regularly with night cleaners and security staff to ensure smooth and safe operation of the hotel
  • Report any unusual occurrences or requests to the Manager-on-duty
  • Follow safety / emergency procedures. Act as the hotel’s emergency coordinator when on duty
  • Maintain a professional personal appearance at all times
  • Maintain the orderliness and cleanliness of the Lobby, Front Desk, and Back Office area
  • Perform other related duties as required by the Guest Service Manager

We Offer:

  • A great work environment with opportunities for development and career advancement
  • A competitive compensation package (Pay and Benefits)
  • Onsite Privileges

Job Requirements

Qualifications: 
  • Education and experience in hotel industry min 2 years
  • Strong ability to work with and understand financial information / data and mathematics
  • Solid ability to assimilate complex information / data
  • Ability to convey information and ideas clearly
  • A passion for customer service, and a strong attention to details
  • Energetic, flexible, reliable, hands-on individual with initiative and integrity
  • Ability to multi-task and work under pressure in a fast paced work environment
  • Excellent organizational, communication and interpersonal skills
  • Friendly and pleasant demeanour, courteous, self-motivated, and professional
  • Ability to work efficiently with minimal supervision, independently and as part of a team
  • Ability to work the night shift
  • Good PC Skills; Knowledge of Front Office / Reservation Software
Salary: 
TBD
Application Process: 

Interested candidates are invited to send their Resume to the following Email Address or Fax Number.  We thank all applicants; however, only those selected for an interview will be contacted.

Email: controller@copperpointresort.com
Fax: 250-341-4001

Atlific Hotels is an Equal Opportunity Employer. We welcome applications from all qualified individuals. We develop our people and help them become outstanding hospitality leaders. We seek qualified, energetic, and self-motivated hospitality professionals who put their personal stamp on guest service excellence. We provide our people with a caring and fun work environment. We create a familial atmosphere and culture by celebrating our fellowship, our partner hotels, and the communities in which we operate. We support our team member’s personal and professional growth within a dynamic, successful company that is passionate about hotel management.

Deadline: 
Friday July 10, 2015
Post Date:
June 18, 2015

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