We are looking
for our next brew crew member to fill the position of Order Desk Coordinator!
Reporting directly to the Financial Controller,
the Order Desk Coordinator will promote a strong company image and build
long-term, trusting relationships while proactively managing A/R and accurately
maintaining sales data. As the Order Desk Coordinator, you will be responsible
for handling all inbound and outbound calls and emails from potential and
existing customers, while providing excellent customer service and processing
ideal candidate can build and maintain strong relationships with our customers
and handles all questions and concerns in a timely and professional manner.
Your energy and enthusiasm will be evident, and every customer will hear the
smile in your voice. You will be diligent in ensuring our customers receive the
product they order accurately and on-time.
excellent customer service as a first point of contact on the phone and via
and maintain orders, returns and corrections efficiently in a real-time system
while interacting with customers over the phone and via email
solve in-bound customer inquiries and concerns
accurate and reliable information on products, pricing, programs, company
Provides vital support to the Financial Controller
by managing A/R and sales data and providing additional support to the to the
finance/accounting team as needed
payments and submit batches to the Liquor Distribution Branch (LDB)
the reporting of company-wide performance on a weekly, monthly & ad-hoc
closely with other departments such as sales, office, and operations teams
customers in our retail store as needed
general clerical duties including: answering phones, photocopying, faxing,
handling couriers, printing invoices
Our Commitment to You
How to Apply:
Our ideal candidate
has a passion for our culture, our brand and being an active member of our
joining our awesome brew crew? If so, please submit a resume and cover letter
with salary expectations to email@example.com.
Please indicate in the subject line/cover letter that you are applying for the Order
Desk Coordinator position.
We thank all candidates for their
interest and advise that only those selected for interviews will be contacted.
APPLY NOW! • ORDER DESK COORDINATOR • Vancouver Island Brewing
Post Date: May 20, 2020 Deadline for Application: June 10, 2020
2330 Government St
Vancouver Island Brewing is made up of a group of passionate, inspired people! We are proud to be driving innovation in an industry that we helped pioneer in British Columbia. We brew a selection of beers that can accompany you on all your adventures.