The Tour Consultant’s primary job is to help the Company meet customer acquisition and revenue growth targets by converting email and phone leads to bookings. The position will be responsible for ensuring that all leads are responded to in a timely manner and that the conversion rate/targets set by the Inside Sales Manager are achieved.
Help clients select the right tour based on their needs and specific requirements;
Answer clients’ questions about prices, availability, and tours;
Achieve growth and hit sales targets by successfully converting leads on a weekly, monthly and yearly basis;
Respond to all phone and email leads on a daily basis whether with a quote or an email advising that it is being worked on;
Review all open leads on a weekly basis and diligently perform follow ups;
Build and promote strong, long-lasting client relationships by responding in a timely manner to the clients’ questions and understanding their needs;
Contribute to the Sales team targets accomplishing organizational goals;
Maintain awareness of new products and promotions;
Follow set procedures and systems for Phone, Email communication with clients, suppliers and other staff at Indus Travels;
Ensure all data is entered as per standards in CRM and all leads are followed up in a timely manner;
Ensure that files are profitable and when not, discuss with the Inside Sales Manager to determine what can be done to improve the profit margin;
Review all client feedback and act on it, involving the Inside Sales Manager where necessary;
Support and mentor your Sales support person to ensure clients are getting all information required to travel; and
Coordinate with operations and flights departments
· Strong communication skills (both written and verbal);
· Proficient in using MS Office (Microsoft Excel, Word, Power Point and Outlook);
· Strong problem-solving skills;
· Ability to work under minimal supervision;
. Self-directed and self-motivated;
· Superior organization and planning skills; and
We offer a very competitive compensation package, comprehensive benefits package, extended medical insurance, fully paid FAM trips, sick days, RRSP matching, opportunities for discounted worldwide travel, detailed & ongoing training and development opportunities, excellent career advancement and more!
Qualified candidates are invited to submit their resumes to: firstname.lastname@example.org
or submit online at https://www.indus.travel/join-us-openings-at-indus-travelsAPPLY NOW! • TOUR CONSULTANT • Indus Travels Inc.
Post Date: August 13, 2019 Deadline for Application: September 27, 2019
#233 - 11951 Hammersmith Way
Indus Travels offers custom, escorted tours & independent vacations to over 50 countries worldwide at unbeatable prices and with unparalleled comfort. Our tour packages are carefully handcrafted to deliver unique experiences & offer exceptional value to our guest. We have taken care of all the details so you don't have to. Indus Travels has been awarded Best Tour Operator to India 5 times. Indus was also been named Top Tour operator at South African Tourism's Ubuntu Awards 2015.