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Travel Consultant (Full-time)

Company: 
WD World Travel
Job Address: 
1303 Homer Street
Vancouver, BC V6B 5M9
Status: 
Full-time
Job Level: 
Front-line
Job Description: 

WD World Travel in Vancouver, British Columbia is looking for full time Leisure Travel Consultants.

Founded in 1992, WD World Travel is located in an attractive office in the Yaletown neighborhood of downtown Vancouver. We offer a competitive salary, benefit plan, social club, and a team atmosphere.  This team environment is based on the principle that all staff can contribute to and then benefit from, the overall success of the organization.  All staff supports each other and work together,

Job Requirements

Qualifications: 

WD World Travel has positions available for Junior or Intermediate Leisure agents with at least 2 + years of experience. Travel agency experience is required. Knowledge of the Amadeus CRS is preferred but not essential.  A strong grasp of the English language is required.  French is an asset but not required.

General duties involve, but are not limited to, the following:

  • Deal directly with the clients in arranging their travel requests
  • Research the clients travel requests and report back to the client in a timely and clear manner by phone, fax, or email
  • Arrange Tours, Packages, flights, hotel and/or car reservations
  • Issue electronic tickets and send same to customers
  • Process ticket exchanges and refunds as necessary
  • Process service fees
  • Issue invoices and itineraries and process.
  • Answer phone calls in a quick clear and courteous manner
  • Assist coworkers with their daily duties when required
  • Open and close the office as required
  • Organize holiday brochures and supplier information
  • Meet and greet walk-in clients
  • Process package holiday send to clients
  • Deal directly with the travel suppliers in order to resolve any client complaints
Salary: 
Based on Experience
Application Process: 

Please email a cover letter or resume to rferrari@wdtravel.com.

We thank all candidates in advance, however only those who qualify will be contacted.

Deadline: 
Tuesday March 1, 2016
Post Date:
February 12, 2016

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