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Key Components of an Effective Performance Management System

A performance management system is intended to clarify the job expectations of employees but also to help develop their abilities.

Using Social Media as a Training Resource

While everyone appreciates the positive impact and value that training has on the successful growth and development of both employees and organizations, there continues to be a struggle in terms of time and cost to translate this knowledge into an efficient and practical reality.

A Step By Step Approach to Determine Your Return on Training Investment

Organizations typically focus on measures of attendance, completion, and trainee satisfaction to determine the success of training initiatives.

Employee Training is Worth the Investment

Incorporating training and professional development can promote greater job satisfaction, which may lead to employee loyalty and higher productivity.

Performance Reviews a Must for Success

But having a strong performance management program means improving performance. Employees learn what they did right and employers learn how to help their staff achieve career and corporate-oriented goals. These translate to improved morale, a happier workplace and higher profits. Just ask Michael Traquair, former Executive Chef at the Ramada Plaza & Conference Centre in Abbotsford. Michael is responsible for overseeing all food and beverage operations for the property. During peak season he has 30 employees, and conducting evaluations is one of his most important job duties.

Job Offer Letters: What to Say and Why They Are Important

Job offer letters start the employment relationship off on a positive note. Say as much as you can about the job and its responsibilities, but make sure to avoid promising more than you can deliver. Keep the tone direct and positive. Let the candidate know that they were chosen specifically and that you recognize the skills and experience they bring to your company. All this encourages new employees to feel confident, not only of their decision to have accepted your job offer, but in their ability to perform the job itself.

Sample Progressive Discipline Policy

The following progressive discipline actions should be performed given the nature of the offence (serious offences such as physical or sexual assault and/or theft will have zero tolerance).

Budgeting For Training

The right staff training program can increase employee engagement, retention, productivity, decrease the need for supervision, reduce absenteeism, improve customer service, lower the number of complaints, and boost sales.

Employee Opinion Surveys Yield Important Insights

Are there ways you could make your business more efficient, more attractive or more profitable? You may think everything is under control, but getting your employees’ input will give you a fuller picture of what's working well and what areas of your organization might benefit from change. Best-in-class employers use employee opinion surveys to generate these positive changes from within.

Planning the Steps in Your Recruitment

How you plan your recruiting is important not only to ensure you find the right person for a job opening, but also because the costs of bad recruitment decisions can be very high in terms of both time and money.