Mental Health Training
Meet Shane Lobsinger
Why I Decided to become a Learning Coach
Meet Rachel Udy
Why I Decided to Become a Learning Coach
Webinars for Tourism Employers
Each of the following recorded webinars are available for viewing on-demand.
A Step By Step Approach to Determine Your Return on Training Investment
Organizations typically focus on measures of attendance, completion, and trainee satisfaction to determine the success of training initiatives. The problem is that these metrics fail to help the business understand if the training delivered the business impact that the training was intended to achieve. How do you determine if your investment in training is worthwhile?
Upskill Your Employees this Winter Season
It’s hard to believe we’re at that time of year again when many tourism and hospitality businesses begin planning for their next summer season. We know that planning for staffing levels in the busy season can be challenging at the best of times and this year is no exception. As many employers must do more with fewer resources and people, this is a crucial time to look inwards to understand and provide employees with upskilling needs and opportunities.
Types of Training to Boost Your Competitive Edge
How does employee training benefit your company? What difference does it make? Can it really make you more competitive?
Training Tips for Adult Learners
Adults learn at various rates and in different ways according to their intellectual ability, educational level, personality and cognitive learning styles.
Staff Training: Getting Them on the Path to Success
There’s no question that a solid training program can increase productivity, reduce turnover, improve customer service and enhance sales efforts. Nor can one deny that an effective training program can boost employees’ personal confidence and job satisfaction because they feel valued, appreciated and more committed to their employer.
Know How Your Employees Learn
None of us learn the same way. Some of us prefer learning from a textbook. Others enjoy the hands-on approach. No matter what, we all respond differently to learning.
Investing in Industry Certifications Can Benefit Employers and Staff
“Since I’m just going to lose them to someone else, why should I spend any money on recognition or certification for my staff?”