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Serving It Right

Changes effective September 15, 2015 (Click to expand)


What is Serving It Right?

Serving It Right is British Columbia’s responsible beverage service program that educates servers, managers, and licensees about their legal responsibilities when serving alcohol and provides techniques to prevent problems associated with liquor service.

The program is designed for people working in tourism and hospitality as well as individuals whose special occasion licence requires them to have Serving It Right.

Serving It Right became mandatory in BC in 1989 and is a joint initiative of the BC Liquor Control and Licensing Branch and the tourism and hospitality industry, with go2HR as the program administrator. It is endorsed by the Alliance of Beverage Licensees of BC, the Canadian Restaurant and Foodservices Association, the BC Restaurant and Foodservices Association, and the BC Hotel Association.

The current version was introduced as a single course in 2007, replacing the previous, separate Licensee and Server versions. It is now a requirement to have a Serving It Right certificate prior to holding a liquor licence.

Serving It Right places an emphasis on:

  • Signs of intoxication versus impairment;
  • Legal liability;
  • Duty of care on and off premises;
  • The need to create and communicate responsible beverage service policies; and
  • How to handle situations requiring intervention.

Who must have a Serving It Right Certificate? (Click to expand)


How Do I Take the Serving It Right Program? (Click to expand)


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