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Dear Joyce  — Welcome to the HR Grapevine!

As a subscriber to TOTA's Manic Monday News, we are sending you our Regional Tourism HR Newsletter, as we think you may be interested.  We hope you find value in this publication; however, if you wish to stop receiving this newsletter, you may 
update your email preference at any time.  Feel free to refer a colleague to subscribe if you feel they would be interested!

Have exciting HR-related news, best-practices or events to share with? Feel free to submit content. We
appreciate your input and look forward to hearing from you!

HR News

Mentor the next generation of tourism stars! Are you a tourism owner/operator or general manager looking to support the next generation of tourism professionals? Mentor a local student team competing in the Winning Pitch Competition! Interested? Click here for more information. Deadline to express mentorship interest: Oct 10, 2018
Connect with TRU students during Career Week Oct 22 – 26. Employers are invited to attend Thompson River University’s Career Week. Hiring winter seasonal positions or planning ahead to next summer? This will be an excellent opportunity to connect with TRU students to recruit and or get them thinking about joining your team next season. Read more…
Post your openings on new go2HR Job Board. The new go2HR Job Board incorporates improved functions to help you easily post and manage jobs. It’s FREE and only for BC’s tourism and hospitality industry! The Job Board receives close to 40,000 visits per month from qualified job seekers (front line to executive) and reaches 25,000 job seekers through our monthly e-newsletter and social media. What are you waiting for? Post your job today!

Gear up for winter with workplace safety training. Statistics show that more than half of workplace accidents involve young and new workers during their first six months on the job. To help your employees better understand, prevent, and deal with risks and hazards they may encounter in the tourism and hospitality industry, incorporate go2HR’s Foundations of Workplace Safety into your training and orientation. This course is an online, self-paced certification designed specifically for young and new workers. Register here!

Looking for online Customer Service training for your team? SuperHost Foundations of Service Quality is a comprehensive, practical introduction to the principles of providing a quality service experience. At $59.00, the 6-module online course offers flexibility, allowing students to work through the materials at their own pace, wherever they are. Learn more…

HR Best Practices

Inclusive Employment – It’s Just Good Business. Craig Richmond, President & CEO of the Vancouver Airport Authority and Co-Chair of the Presidents Group speaks about inclusive employment at YVR.  “… the more we can get employed, the better they do, the better they feel. It changes their lives but it also changes companies.” Watch video (2:53 minutes) More videos & employer resources here.

The Secret of Employee Engagement in 2018. While attracting and retaining employees is currently more challenging than ever, employee engagement doesn't have to be. Engagement expert Jason Lauritsen explains the one simple key to making your employees feel valued and appreciated, and as a result, loyal to your brand. Watch Video (1:34 minutes)

People in the News

Bryan Burns joined the Kanata Kelowna Hotel & Conference Centre as General Manager

Vicki Dalgleish is now Director of Sales – BC Interior at the Sandman Hotel Penticton

Sonja Gaudet recently joined the Thompson Okanagan Tourism Association (TOTA) team in the role of
Accessibility Specialist

Erin Davidson has recently joined the Hotel 540 team as a Catering and Sales Manager, covering for a maternity leave

SilverStar Mountain Resort has hired Ian Jenkins as their new Sales and Marketing Director

Ross Baker is the new winemaker at West Kelowna’s Quails’ Gate Winery

Lynzee Schatz and Steven Latchford have joined the winemaking team at Okanagan Crush Pad

Ingrid Jarrett recently joined Bellstar Hotels & Resorts as General Manager for The Royal Private Residences Club in Kelowna, in addition to her current role as GM and VP, Corporate Development for Watermark Beach Resort
SHARE YOUR NEWS! New addition(s) to your team? Workplace anniversaries or other employee celebrations? Let us know and we will include in the next HR Grapevine newsletter.


Oct 1-2, 2018         CWSAA Fall Meeting, Sun Peaks
Oct 2-3, 2018        
University of Victoria Co-op & Career Fair, Victoria
Oct 22-26, 2018    
TRU Career Week, Kamloops
Oct 24-25, 2018    
BCLCA Lodging & Campground Ideas Forum, Kelowna
Nov 7, 2018          
Fortify Conference, Penticton
Nov 13-17, 2018    
Destination Canada – Mobilité Francophone, Brussels & Paris
Nov 13-14, 2018    
TOTA AGM & Tourism Summit, Osoyoos
Nov 14, 2018         
The Winning Pitch 2018/2019 – Thompson Okanagan Region, Osoyoos
Jan 25, 2019          
Student Industry Rendezvous 2019, Vancouver


Don’t Forget! Post your jobs on the go2HR Job Board! It’s FREE and only for BC’s tourism and hospitality industry.
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Email Ginger Brunner