Foundations of Workplace Safety – New Online Certification Course for New & Young Workers

With interactive quizzes and activities, engaging videos, and relevant situational examples, Foundations of Workplace Safety is a friendly, straightforward introduction to understanding occupational health and safety in the tourism and hospitality industry. It helps job seekers and employees prepare for their first job.
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Strengthen Your Client Relationships So Customers Stay With You for the Long Haul

Walt Disney once said: “Do what you do so well that [customers] want to see it again and bring their friends.” A positive customer experience positively impacts customer loyalty, which in turn positively impacts a business' bottom line.
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Minimum Wages are Increasing

Effective June 1, 2018, the general minimum wage in British Columbia will increase to $12.65, and liquor server minimum wage will increase to $11.40. Incremental increases over the next three years will see both wages increase to $15.20 by June 1, 2021.
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Review of the 2017 Canadian Labour Market

Did you know that 79% of part-time workers in BC choose to work part-time to balance school and family responsibilities, and other lifestyle preferences? According to Statistic Canada, more than one-third of tourism jobs are part-time so it makes sense to direct recruiting efforts to attract youth, parents of young children, and older adults. See the full annual labour market review for more info.
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A Helping Hand: Providing Community Support in a Crisis

When disaster or tragedy strike, local tourism and hospitality businesses, being good community stewards and citizens, are often eager to assist, providing help with immediate needs like lodging and food. But what are some considerations to keep in mind when you offer support? Here are 5 tips to help ensure that your business (and team) is ready to respond:
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Industry News
2018 Cone Zone season has arrived More

Canada and Portugal Sign New Youth Mobility Arrangement More

Free Seminars at Small Business BC this June More

Seminars to Fulfill Your Joint Health & Safety Committee Training Requirements More

Industry Events
Tourism Week in Canada (May 27-June 2) More
*Stay tuned for a “Super” special announcement during Tourism Week!

SuperHost - Foundations of Service Quality (Across BC) (May-July) More

TRUE Penticton Tourism Tradeshow (May 29) More

Building Your Tourism or Hospitality Business (June 6) More

COR Internal Auditor Training (June 15) More

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