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Dear *|FNAME|*  — Welcome to the HR Grapevine!

As a subscriber to TOTA's Manic Monday News, we are sending you our Regional Tourism HR Newsletter, as we think you may be interested.  We hope you find value in this publication; however, if you wish to stop receiving this newsletter, you may 
update your email preference at any time.  Feel free to refer a colleague to subscribe if you feel they would be interested!

Have exciting HR-related news, best-practices or events to share with? Feel free to submit content. We
appreciate your input and look forward to hearing from you!

HR News

Congratulations to Okanagan College’s School of Business. Their AccessFest team pitched a way to make festivals more accessible and took home the silver medal during the provincial Winning Pitch competition at the 2019 BC Tourism Industry Conference (TIC). Read More…
BC Minimum Wages Increase A reminder that effective June 1, 2019 the general minimum wage in BC will increase to $13.85 per hour and the liquor server minimum wage will increase to $12.70 per hour. Visit our website for more information about minimum wages and whom they apply to.
BC Employer Training Grant (ETG) Intake 1 is now open for training with start dates from April 1 to August 31, 2019. The B.C. Employer Training Grant (ETG) provides funding for employers to support skills training for their current and new employees in the fiscal year 2019/20. There are three streams of funding under which employers can apply, based on skills training needs. Read More…
SuperHost Service For All As you gear up for the busy season, are your staff prepared to interact with visitors from various backgrounds, ready to accommodate their different needs? SuperHost’s new Service For All online course brings you and your team practical knowledge and tips that will help you deliver exceptional service to a diverse customer base. Learn more or Register today
Limited Time Offer - FREE Workplace Safety Training for your Staff! Start the summer season right by taking proactive steps to minimize risks and prevent injuries in your business! For a limited time only, go2HR is offering Foundations of Workplace Safety for free to educate tourism employees on workplace safety. This online certification covers the basics of WHMIS, common workplace hazards in the tourism and hospitality industry, and more. Access the Free Course Now

Best Practise

Video: A Day in the Life of a Housekeeper Bree Burnett, Housekeeping Manager and her team at Big White Ski Resort have tapped into the recruitment trend of using short videos to show job seekers what it is like to have fun (and oh yeah) work at the resort. Check out their video!

People in the News

Michael J. Ballingall of Big White Ski Resort has been named vice-chairman of Destination BC’s tourism marketing committee for 2019.
Dale Sivucha, General Manager at the Coast Capri Hotel is now President of the Kelowna Hotel Motel Association.
Tower Ranch Golf Club has named Miles Palahniuk as its new head professional.
Congratulations to the
Tourism Kamloops BOLD Hospitality Award Winners!
  • Accommodation “FOH” of the Year (Front of House) – Mike Kwok, Scott’s Inn
  • Accommodation “FOH” of the Year (Back of House) – Laxman Rijal, Grandview Motel
  • Food & Beverage “FOH” of the Year (Front of House) – Dominique Baird, Fairfield Inn & Suites
  • Food & Beverage “BOH” of the Year (Back of House) – David Tombs, Terra Restaurant
  • Tourism Attractions Leader of the Year – Jordan Popadynetz, Kamloops Heritage Railway
  • Tourism Services Leader of the Year – Gordon Stamp-Vincent, Tastefull Excursions
SHARE YOUR NEWS! New addition(s) to your team? Workplace anniversaries or other employee celebrations? Let us know and we will include in the next HR Grapevine newsletter.

Events

April 5 - SuperHost Foundations of Service Quality, Kamloops
April 8 & 9 - BC Hospitality Summit, Kelowna
April 12 - SuperHost Foundations of Service Quality, Kamloops
April 27 - TRUE Penticton Tourism Open House, Penticton   
April 28 - Day of Mourning, BC
May 1 - SuperHost Foundations of Service Quality, Penticton
May 3 - SuperHost Foundations of Service Quality, Kamloops
May 9 - SuperHost Foundations of Service Quality, Kamloops
May 9 - SuperHost Foundations of Service Quality, Penticton
May 13 - SuperHost Foundations of Service Quality, Penticton


Don’t Forget! Post your jobs on the go2HR Job Board! It’s FREE and only for BC’s tourism and hospitality industry.

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