Job Description

Assistant Food & Beverage Manager
Location: Tofino, BC
Job Type: Full-Time
Wage: $50,000 annual salary plus gratuities
Start Date: ASAP

About Long Beach Lodge Resort

Great guest experiences start with a great team, and we offer a supportive, inspiring environment where you can thrive and be part of something memorable. We offer competitive wages, great benefits and room to grow, all in the stunning surfside setting of Cox Bay.

Why You’ll Love Working Here

Health and dental benefits for full-time team members
Discounted room rates for you, your family and friends
Surf perks including staff lessons and gear access
Dining and beverage discounts across our venues
Complimentary weekly team lunch
Monthly recognition and appreciation events
Fun staff events and a welcoming team culture
About the Role

As the Assistant Food & Beverage Manager at Long Beach Lodge Resort, you will lead shifts and oversee the guest experience in collaboration with the Senior F&B Supervisor. Your passion for hospitality, knowledge of our exceptional food and beverage offerings, and familiarity with the resort will inspire the team and contribute to making the Great Room, SandBar Bistro, and our catering services the preferred dining destinations in Tofino—for both guests and staff. You will ensure that product and service standards are upheld across all meal periods, including breakfast, lunch, après surf, and dinner.

Key Responsibilities

Ensure the highest level of guest service by consistently exceeding expectations and building guest loyalty
Supervise daily F&B operations, including shift briefings, section assignments, shift changes, bill discrepancies, and end-of-shift cash remittances
Serve the floor as needed to support the team and ensure smooth, efficient service during busy periods or staffing gaps
Oversee food service and assist as an expeditor when needed to ensure timely delivery of orders
Provide ongoing coaching and feedback to team members to enhance service standards and professional development
Assist in issuing performance-related documentation, including letters of expectation and recognition
Serve as a communication bridge between the leadership team and frontline staff by addressing questions, resolving workplace concerns, and fostering collaboration across all resort departments to support an exceptional guest experience.
Assist with F&B staff scheduling, maintaining cost-effective labour practices
Support payroll functions including gratuity reconciliation, accuracy checks, and adjustment management
Order supplies as needed and assist with monthly inventory to maintain operational efficiency and support service demands
Manage guest concerns with professionalism and follow up to ensure service recovery and satisfaction
Ensure team members are knowledgeable about all food and beverage offerings, including menu items, ingredients, preparation methods, and garnishes
Manage and utilize F&B and guest service software including Silverware, OpenTable, and GuestX to support daily operations, reservations, and guest experience tracking
Promote health and safety, green practices, and emergency procedures among staff
Perform additional duties as assigned by leadership

Responsibilities & Qualifications

Qualifications

Post-secondary education in Hotel/Restaurant Management is an asset
2-3 years leadership experience in F&B service, preferably in a hotel environment
Ability to focus attention on guest needs, remaining calm and courteous always
Strong interpersonal and problem-solving abilities
Comprehensive knowledge of fine food wines and service
Computer literacy is imperative including MS Office and POS System, preferably Silverware
Serving It Right certification required
Physical Requirements

Ability to stand, walk, and be active for up to 10 hours per shift
Able to lift up to 50 lbs
Frequent bending, kneeling, lifting, pushing, and pulling
Occasional ascending or descending ladders, stairs and ramps
Staff Housing

Limited staff accommodation may be available on a first-come, first-served basis. Availability is not guaranteed. Shared accommodations include access to kitchen facilities, laundry, and Wi-Fi. Priority may be given to full-time staff or those without local housing options.

Additional Requirements

Criminal Record Check: Required prior to start date.
Reference Check: Two professional references will be contacted.
Driver’s Abstract: Required for roles involving use of company vehicles or driving duties.
Signed Staff Manual Agreement: required as part of onboarding, confirming understanding of workplace expectations and policies
How to Apply:
Please submit your resume and a short cover letter outlining your interest and availability to the Indeed job link or directly to:

andy@longbeachlodgeresort.com

hr@longbeachlodgeresort.com

We’re always looking for qualified individuals to join our team in the kitchen, housekeeping, surf club, spa and front desk. We look forward to hearing from you!

Salary/Wage

50,000

Recommended Training

Serving It Right

Apply Now