Hospitality workers being supportive of mental health challenges in the workplace.
Support Workplace Mental Health
go2HR is proud to have partnered with the Canadian Mental Health Association – BC Division (CMHA BC) to provide industry-specific mental health training for tourism and hospitality employees, supervisors, managers and senior leaders.
These courses have been developed with industry guidance to cover relevant workplace concerns, focusing on psychological health & safety.
Funding for this partnership has been provided by a grant from the Ministry of Mental Health and Addictions.
Click the link below to go to the People Working Well website!
Explore our CoursesCreate a Psychologically Safe Workplace
47%
of working Canadians agree that their work is the most stressful part of their day.
16%
of working Canadians say their workplace is a frequent or ongoing source of feelings of depression, anxiety or other mental illness.
39%
would not tell their current manager if they were experiencing a mental health problem.
82%
of employees with mental health issues indicate it impacts their work, while only 53% of those with physical health issues say it impacts their work.
Attention
Access to CARE 1, 2, and 3 training is currently closed as we prepare to launch the updated program. Once the new program is live, you will still be able to view your completed CARE certificates.
Empower Your Learning Journey
Customize your professional development with our engaging, on-demand online courses. Each course, ranging from 15 to 30 minutes, is designed to meet the unique needs of workers, supervisors, and managers. Explore topics such as reducing stigma, managing stress and anxiety, preventing burnout, and supporting mental health for yourself and your colleagues. Best of all, all training is offered at no cost.
Courses for Supervisor & Managers
What you’ll learn:
- Learn more about mental health and mental illnesses.
- Gain an understanding of mental health at work and the importance of taking care of your mental health.
- Discover resources to help you support your team.
What you’ll learn:
- Define stigma regarding mental illness.
- Recognize the impact of mental health stigma on individuals and workplaces.
- Recognize how to address and prevent mental health stigma in the workplace using various strategies, including person-first language principles.
What you’ll learn:
- Understand what psychological health and safety means and why it’s so important in the workplace.
- Become familiar with the National Standard of Canada for the Psychological Health and Safety in the Workplace (The Standard).
- Understand the 13 factors that influence mental health in the workplace and actions you can take to support each one.
What you’ll learn:
- Recognize the difference between stress and burnout and identify the signs of burnout in yourself, others or across your organization.
- Identify strategies to help identify and mitigate potential hazards related to reasonable job demands that can contribute to burnout.
- Identify resources and support available for individuals who may be experiencing burnout.
What you’ll learn:
- Recognize the difference between stress and burnout and identify the signs of burnout in yourself, others or across your organization.
- Identify strategies to help identify and mitigate potential hazards related to reasonable job demands that can contribute to burnout.
- Identify resources and support available for individuals who may be experiencing burnout.
What you’ll learn:
- Define being valued and respected as a workplace mental health factor and associated hazards.
- Recognize how the lack of civility and respect in the workplace impacts individuals and organizations.
- Discover evidence-based tools & resources leaders can use to support employees feeling valued and respected at work.
What you’ll learn:
- Identify feeling safe at work as a factor that impacts mental health at work and the associated potential impacts of not feeling safe.
- Recognize how not feeling safe at work can lead to mental health challenges such as anxiety.
- Identify evidence-based strategies, tools and resources that help mitigate hazards related to not feeling safe at work.
What you’ll learn:
- Learn why employee engagement matters at work
- Understand how challenging work impacts well-being
- Recognize the difference between healthy challenges and unhealthy challenges
- Explore strategies to create a supportive work environment
What you’ll learn:
- Understand the importance of the duty to inquire and the duty to accommodate.
- Identify your role, responsibilities, challenges and risks in relation to the duties to inquire and accommodate.
- Explore tools and resources that will assist you and your team in effectively applying these duties, including trauma-informed leadership principles and practices.
Courses for Workers
What you’ll learn:
- Gain an understanding of mental health as a state of well-being encompassing physical, mental, and social aspects.
- Understand that our mental health can change over time. Recognize signs of a mental health challenge and when to seek help.
- Explore tools and resources to help workers support your mental health in the workplace.
What you’ll learn:
- Define stigma regarding mental illness.
- Recognize the impact of mental health stigma on workers and workplaces.
- Understand person-first language principals and your role as a worker in helping to prevent mental health stigma in the workplace.
What you’ll learn:
- Define Psychological Health & Safety.
- Recognize factors that influence mental.
- Recognize your role as a worker in contributing to a psychologically healthy and safe workplace.
What you’ll learn:
- Recognize work-life balance as a workplace factor that can impact your mental health.
- Understand how poor work-life balance can lead to increased stress and anxiety overtime.
- Identify resources available in your workplace and community to support yourself if you’re experiencing increased stress and anxiety.
What you’ll learn:
- Recognize the difference between stress and burnout and identify the signs of burnout in yourself.
- Identify what contributes to burnout and strategies you can use to avoid it.
- Understand the link between burnout and the workplace psychological health & safety factors related to ‘Reasonable Job Demands’.
- Identify resources and support available for individuals who may be experiencing burnout.
What you’ll learn:
- Recognize the importance of feeling valued and respected at work
- Recognize how the lack of civility and respect can impact you, and your colleagues
- Understand how you can contribute to a civil and respectful workplace as worker
What you’ll learn:
- Identify feeling safe at work as a factor that impacts mental health at work and its associated hazards.
- Recognize how not feeling safe at work can lead to mental health challenges such as anxiety.
- Discover actions you can take as an employee to promote and advocate for safety at work.
What you’ll learn:
- Learn why engagement matters at work
- Understand how challenging work impacts well-being
- Recognize the difference between healthy and unhealthy challenges
- Explore strategies to maintain your well-being
Workplace Mental Health Courses
go2HR is proud to offer a variety of Workplace Mental Health training to BC’s Tourism & Hospitality industry. Whether we partner with organizations to create new, source pre-existing, or subsidize courses to bring industry-relevant courses, there is relevant training course for everyone.
New program coming soon!
We have heard your feedback and are excited to launch a new, improved CARE training program early in the new year.
The training will feature:
- Refreshed course content and curriculum
- Shorter, more interactive learning modules
- Self-paced learning to fit your schedule
- A learning coach to support your training
Access to CARE 1 training will be closed as of December 31, 2023, to prepare for the launch of the refreshed program coming soon. You will still have access to your completed CARE certificates once the new program has launched.
Subscribe to our Workplace Mental Health newsletter to be notified when the new CARE training is available and get strategies and resources directly to your inbox.
See our Frequently Asked Questions about the Workplace CARE Certificate. For more information, contact workplace.hub@cmha.bc.ca
New program coming soon!
We have heard your feedback and are excited to launch a new, improved CARE training program early in the new year.
The training will feature:
- Refreshed course content and curriculum
- Shorter, more interactive learning modules
- Self-paced learning to fit your schedule
- A learning coach to support your training
Access to CARE 2 training will be closed as of May 24, 2023, to prepare for the launch of the refreshed program coming soon. You will still have access to your completed CARE certificates once the new program has launched.
Subscribe to our Workplace Mental Health newsletter to be notified when the new CARE training is available and get strategies and resources directly to your inbox.
See our Frequently Asked Questions about the Workplace CARE Certificate. For more information, contact workplace.hub@cmha.bc.ca
New program coming soon!
We have heard your feedback and are excited to launch a new, improved CARE training program early in the new year.
The training will feature:
- Refreshed course content and curriculum
- Shorter, more interactive learning modules
- Self-paced learning to fit your schedule
- A learning coach to support your training
Access to CARE 3 training will be closed as of May 24, 2023, to prepare for the launch of the refreshed program coming soon. You will still have access to your completed CARE certificates once the new program has launched.
Subscribe to our Workplace Mental Health newsletter to be notified when the new CARE training is available and get strategies and resources directly to your inbox.
See our Frequently Asked Questions about the Workplace CARE Certificate. For more information, contact workplace.hub@cmha.bc.ca
More Mental Health Resources
Mental Health & Psychological Safety Consultants
Our consultants are knowledgeable, experienced tourism and hospitality professionals with training and lived experiences in mental health. They provide 1:1 support for industry employers and workers across BC, at no cost. Mental Health & Psychological Safety Consultants do not provide counselling. They can, however, help you find resources for yourself, your team, or your organization to build a safe and healthy workplace culture. Contact them today!
BC’s Hub for Workplace Mental Health
The BC Canadian Mental Health Association (CMHA BC) and go2HR have partnered to create mental health and wellness resources specifically for the tourism and hospitality industry. BC’s Hub for Workplace Mental Health is regularly updated and includes information and resources about mental health, access to training, coaching support and more.