Equity, Diversity & Inclusion (EDI) Training

As our industry works to become more equitable, diverse, and inclusive, this course will give you the foundational knowledge needed to thoughtfully engage and move forward on your journey whether you are an individual, leader, an HR or EDI specialist, a school, or an organization, this beginner course gives you the common language to go deeper. We recommend this course as a complement to other EDI initiatives or work you may be undertaking.

In this course we will look at core concepts and terms such as: equity, diversity, inclusion, positionality, intersectionality, types of bias, microaggressions, microinsults, and microassaults.

Embracing flexibility, this digital format ensures accessibility for all, enabling tourism and hospitality professionals to easily integrate equity, diversity, and inclusion principles into their work lives.

Designed to raise your awareness of cultural diversity in the workplace and build foundational intercultural knowledge and skills, this course will help you practically build inclusive workplaces. The goal of intercultural communication is to help people from different cultural backgrounds understand each other and avoid miscommunications.

In this course, we will explore terms such as culture, cultural diversity, and intercultural competence. We’ll delve into how cultural conflicts can arise in the workplace and what actions can be taken to address them, as well as learning how to apply the B.E.S.T. approach. By the end of this course, you will have the awareness to recognize cultural differences, the tools to understand them, and strategies to work more effectively in a culturally diverse team.

This course is the first step to creating an inclusive workplace culture. Participants will learn about 2SLGBTQ+ communities, respectful terms of reference, and the challenges and inequities individuals who identify themselves as 2SLGBTQ+ face at work. The objective is for participants to gain foundational knowledge about open communication, and fostering an inclusive workplace where 2SLGBTQ+ individuals feel safe, supported, and respected.