Employee Training Drives Experiences
go2HR’s training courses cover essential educational topics in tourism & hospitality, including health & safety, customer service, and mental health training. When you support employee training, your team has the opportunity to expand their skillset and excel in day-to-day activities.
Training that supports the long-term career goals of employees can also promote greater job satisfaction. A more satisfied employee is likely to stay longer and be more productive.
You are more likely to attract and keep good employees if you can offer development opportunities
Employees looking for the next challenge will be more likely to stay if you offer ways for them to learn and grow with your company
The more engaged, involved and satisfied employees are in working for your success, the better your rewards
A recent survey indicates that 40% of employees who receive poor job training leave their positions within the first year.
Customer Service Training
Learn how to create positive guest experiences, handle challenging interactions and increase customer satisfaction.
Health and Safety Training
Demonstrate your commitment to supporting health & safety in the workplace with safety essentials.
- FOODSAFE Level 1 $95
- Safer Spaces (Sexual Harassment Training for Employers) FREE
- Safer Spaces (Sexual Harassment Training for Workers) FREE
- WHMIS 2015 $16
- Canadian Centre for Occupational Health and Safety (CCOHS)
- Foundations of Workplace Safety FREE
- Occupational Health & Safety Fundamentals FREE
- Auditor Training: COR
- BSAFE™ (BC Safety Assured for Everyone) FREE
Mental Health Training
Create a psychologically safe workplace for all. Learn how to address issues like sexual harassment and mental health. The Care Level 1-3 courses are provided in partnership with the Canadian Mental Health Association, BC Chapter (CMHA BC)
More Training Resources
Assessing Staff Training Needs
As your business evolves and grows, your employees need to keep pace with new developments. Evaluating whether your business needs training or not is the first step. Once you’ve identified gaps in the skills your employees need and those they currently have, you’ll be in a better position to decide what type of training is needed and who in your organization needs it.
Budgeting For Training
With the thought of taking from your operating budget to spend on staff training initiatives, it’s understandable if you consider employee development an expense. Yet because the benefits of training are so numerous, it’s much more beneficial to consider training as an investment in human resources.
Developing an Effective Training Strategy
It may be tempting to put off staff training indefinitely, waiting until there is more time or more money, but for your business to succeed, your employees’ skill sets must be complete and up-to-date. Employee development is one of the most important investments you can make in your business.
Developing Your People
If you have a performance management program, it should cover not only your employee’s immediate training needs but also the development required to groom your employee toward this career goal.
Engage Your Employees Through Coaching
Sue Adams, owner of The Whistler Grocery Store, has identified a number of circumstances in which she has found coaching to be invaluable.
How To Make Training For Your Employees More Engaging? 10 Tips From Your Go2HR Training Team
Do you want to ensure that your employees not only learn but having fun while doing it? Engaging training sessions can increase learning and retention, and ensure application on the job that improves performance.
Investing in Industry Certifications Can Benefit Employers and Staff
“Since I’m just going to lose them to someone else, why should I spend any money on recognition or certification for my staff?”
Know How Your Employees Learn
None of us learn the same way. Some of us prefer learning from a textbook. Others enjoy the hands-on approach. No matter what, we all respond differently to learning.
Staff Training: Getting Them on the Path to Success
There’s no question that a solid training program can increase productivity, reduce turnover, improve customer service and enhance sales efforts. Nor can one deny that an effective training program can boost employees’ personal confidence and job satisfaction because they feel valued, appreciated and more committed to their employer.
Explore Resource Library
Our Resource Library has you covered with in-depth information about Health & Safety, Human Resources, Training, Research, Strategy, and more.View All Resources