Job Description

Imagine arriving at our stunning slope-side hotel after an exciting day of adventure. We are looking for a Banquet Manager who is a people person and can adapt to the ever-changing environment of banquet service. The Banquet Manager is responsible for overseeing and managing banquets to ensure that customers have an exceptional experience. We need an enthusiastic and well-organized team player who can think on their feet and is a creative problem solver. As a Banquet Manager, you will take pride in your team and results. You thrive on creating unique and tasteful experiences for our guests, whether they celebrate special events or attend corporate meetings. You will work closely with the Banquet Head Chef to ensure that customer expectations are met and will be responsible for determining the number of service staff, planning the layout and setup of venues, controlling the cost and quality of services, preparing the venue, and coordinating the service of meals. To be successful in this role, you should have extensive experience managing banquets and delivering services within a budget. Excellent Banquet Managers ensure that customers receive service that exceeds expectations. If this sounds like your ideal work environment, please fill out an application to work, live, and play where you belong.

Responsibilities & Qualifications

Physical Requirement:
Medium: Work activities involve handling loads between 10 and 20 kg, predominantly in an indoor setting.

This job position requires physical presence at the designated location.

Accountabilities:

Exceptional ability to plan and execute multiple banquets, manage budgets, and meet deadlines.
Ensure financial requirements are met for each event, including accurate billing and posting of all charges at an appropriate time
Supervising banquet venue staff
Ability to collaborate with the Sales Department and Culinary Team
Determining the number of table waitpersons and servers required
Planning the venue layout according to the number of guests and the type of event
Supervising the placement of tables, chairs, cutlery, plates, glasses, table linens, centrepieces, heating lamps, serving utensils, and carving stations
Overseeing the seating of guests, the serving of meals and beverages, and the clearing of tables
Managing the availability of liquor and soft drinks when required
Preparing work schedules and completing documentation promptly
Answering guests’ questions and accommodating special requests
Ideal Candidate:

Seven years of experience in Banquet or full-service food service operations
A minimum of 1-3 years of recent supervisory or management experience in Banquets
Proven experience effectively training, coaching, and supervising teams
Extensive knowledge of food, beverages, and wines
Able to take the extra effort to learn alongside your employees, to roll up your sleeves and take on tasks you usually wouldn’t consider tackling, given your title
Able to communicate and coordinate effectively with all departments
Able to work flexible schedules, including weekends and evenings
Proficiency in catering management software, specifically Opera and Simphony
Exceptional ability to plan banquets, manage budgets, and meet deadlines
Extensive knowledge of catering equipment and venue requirements
In-depth knowledge of hospitality industry best practices
Ability to collaborate with the Sales Department and the Culinary Team.
Extensive knowledge of catering equipment and venue requirements
In-depth knowledge of hospitality industry best practices
Experience in supervising banquet venue staff
Excellent interpersonal and communication skills
Accredited Certificate or Diploma in Catering, Culinary Arts, Hospitality, or similar
Bachelor’s Degree in Hospitality and Culinary Arts is considered an asset

Salary/Wage

62,000 - $65,000

Other Perks/Benefits

Why join us? We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests. Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values. No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future. The perks and benefits you’ll get to enjoy: Winter/Summer Season Lift, Trail and Golf passes Initial entitlement to three weeks of paid vacation Benefits plan and additional wellness components, including Health Spending Account and EFAP Participation in our RRSP and matching DPSP programs Company supported training and professional development opportunities Dining discounts within our hotel & Resort-owned outlets Retail discounts in our Resort-owned outlets Friends and family rates at the Sun Peaks Grand Hotel Reciprocal programs with partnering ski areas & hotels Eligibility for our ‘Pay for Performance’ incentive bonus program (after qualifying period), awarded to top performers We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals. We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.

Recommended Training

Serving It Right

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