Job Description

The FIT Tour Coordinator is part of the FIT department handling all aspects of booking and operating individual tours throughout Canada and Alaska. Journeys Across Canada is a wholesale receptive tour operator – our clients are tour operators in Europe, Australia, North America.

Responsibilities & Qualifications

• Working with our in house reservation system to quote, book and operate tours for individual (FIT) clients.
• Working with international tour operators to design custom itineraries for their clients traveling to Canada and Alaska.
• Loading and updating rates for non-hotel tour products in the booking system (e.g. sightseeing tours, transfers, trains activities).
• Canceling tours that do not materialize.
• Preparing document kits for clients (30-15 days before tour starts).
• Booking hotels, attractions, tours, transfers and other services in the booking system
• Attending supplier functions in Vancouver and learning the tourism product throughout Canada
• Handling emergency calls out of hours (in rotation)

Requirements:
– Fluency in English both written and spoken
– Must hold a valid permit to reside and work in Canada.

Salary/Wage

Dependent upon experience

Other Perks/Benefits

Potential for local travel to learn about and experience tour products. Company benefit plan.

Job Application Process

Please email Resume and cover letter.

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