Guest Service Agent

  • SKY Helicopters
  • Front-line
    • Part Time | 
    • Seasonal
  • 18799 Airport Way #170 Pitt Meadows
  • 1 position available
  • Assessible Employer: No
  • Open to International applicants with valid Canadian Work permits: Yes
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Posted on May 24, 2023

Job Description

Looking for a great opportunity in the tourism industry? SKY Helicopters, Vancouver’s #1 Helicopter Tour and Adventure company is looking for an exceptional Reservations Agent to join our team!

Our ideal candidate should have at least 2 years administrative experience (preferably in tourism), in addition to a strong customer service background. We are looking for someone with an abundance of personality that can WOW every one of our guests with VIP style customer service.

SKY Helicopters, is based at the Pitt Meadows Regional Airport in Pitt Meadows, BC. Our close-knit team prides itself in our TripAdvisor Travellers Choice Award and for being the number 1 choice for Heli Tours and Adventure for customers from Greater Vancouver and around the world.

Responsibilities & Qualifications

Skills Required:

Positive and upbeat conversational skills
Organized and detail orientated
Takes initiative
Familiarity with Office Suite (Excel, Microsoft, Outlook) and CRM systems
Ability to efficiently focus on the tasks at hand
Tourism knowledge
Daily Duties include, but not limited to:

Greeting guests with high energy and enthusiasm
Answering phones, emails and voicemails in a timely fashion
Booking reservations and upkeep of flight schedule
Maintaining of the office space and passenger lounge
Tracking sales, inquiries and daily leads and reporting to the Marketing team
Employment Benefits:

Extended Health and Dental Benefits
Life Insurance
Tip Sharing with Pilots
Partner discounts at locations such as Fluid Spa, Lululemon and Helly Hansen
Company Events
Company branded attire
Job Type: Part-time

Part-time hours: 20 per week

Salary: $20.00-$22.00 per hour


Company events
Dental care
Extended health care
Life insurance
On-site parking
Flexible Language Requirement:

French not required

8 hour shift
Weekend availability
Supplemental pay types:

Ability to commute/relocate:

Pitt Meadows, BC: reliably commute or plan to relocate before starting work (required)

Customer service: 2 years (preferred)
Work Location: One location



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Job Application Process

Email Cover Letter & Resume

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