Night Auditor (Hoilday Inn Express Victoria – Colwood)

  • Metropolitan Hospitality
  • Front-line
    • Full Time | 
    • Permanent
  • 318 Wale Road, Victoria
  • 1 position available
  • Accessible Employer: Yes
  • Open to International applicants with valid Canadian Work permits: Yes
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Posted on April 17, 2024

Job Description

Our hotels never sleep. So, we’re looking for a Night Auditor to provide customer service support, reporting and other essential tasks to help us stay one step ahead of tomorrow during our late-night shifts.

Responsibilities & Qualifications

Every day is different, but you’ll mostly be:

● Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures
● Checking guests in, out and managing any wake-up call requests
● Answering phones and dealing with overnight guest queries
● Running night audit property management systems or manual equivalents

● Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff
● Customer service experience
● Knowledge of the local area



Other Perks/Benefits

incentives available plus 90 day retention bonus

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